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Ashbrook Run Apartments

3.3

About this business

Ashbrook Run is known for its quiet wooded surroundings. Whether you are looking for a long-term lease or short-term lease, we have all the features you are looking for. Ashbrook Run features a secluded setting and three styles of living with unique floor plan designs to fit your every need. All Ashbrook Run residents have access to our private, on-site fitness center, sundeck, and swimming pool as well as our free movie theatre. Our professional management team is dedicated to helping residents experience the luxury of enjo... read more

Location details

5222 Flower Valley Dr, Canal Winchester, OH, 43110, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.3124 reviews
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President T.'s profile image
President T. 
5 years ago

The leasing staff is horrible I just moved in a couple of weeks ago by Melanie the assistant manger. She lied about everything!!!! I was told my unit would have a brand new washer and dryer and it was not new it was used. She told me that I could rent out the clubhouse for events which I have just today found out I can not! The leasing agent who told me she was new knows nothing! They had a resident event on Friday and Melanie did not have anytime to answer my questions because she was two busy chasing her kids who were dest... read more

Business response:

Quality communication is of the utmost importance to our team, so we are sorry to hear you feel we've missed the mark regarding our level of service. Our team appreciates your feedback and would like to work with you in any way we can. Thank you and we hope to speak with you soon. We can be reached in the office or by phone at (614) 834-9571. 

Nancy L.'s profile image
Nancy L. 
6 years ago

Great place to live I love it here!!! The office staff is amazing especially the manager. When we moved in she took great care of us. The maintenance guys are awesome and always takes care of our needed right away. We love our apartment and the community! 

Danielle P.'s profile image
Danielle P. 
6 years ago

Horrible Management Our initial move-in and honestly first year of living was decently pleasant. It was beautifully landscaped, Bre was phenomenal to work with, and it was appropriately priced. As of late, things have gone from bad to worse...pet waste bins always overflowing, trash compactor overstuffed and trash blowing everywhere, grass mowed irregularly and landscaping minimal. Noise complaints never taken care of, increase in crime and suspicious activity, rent increase to an ungodly amount, along with ignorance and inc... read more

Nancy G.'s profile image
Nancy G. 
6 years ago

Overall Declining We moved in 3 years ago, nice clean place. Over the years the place has gone downhill. I pick up trash every week that gets blown onto my porch. Our two care have both been broken into multiple times, but we’re told there no cameras no there’s nothing they can do. Lawn mowers come during the week day 7:30AM. And they raise rent each year we’ve been here 10-30$ . They put notices on your door that they’ll be coming in within 24 hours and they’ve came in before the 24 hours AND multiple times didn’t come afte... read more

Marie d.'s profile image
Marie d. 
7 years ago

Impressed with the staff even after reading the bad reviews My husband and I are in the process of relocating from Virginia to the Canal Winchester area this year and decided to rent an apartment until we learn the area. After reading some of the reviews, I wasn't in any hurry to view this proper. However, a wrong turn off route 33 landed us right in front of Ashbrook so we decided to take a quick peak. We were immediately greeted at the door by Bre who was super friendly and professional. Bre explained the property and even... read more

abe v.'s profile image
7 years ago

Nice Property! I came for a tour 4 months ago and filled out an app on the spot! Fast forward and I have no regrets. I will say sometimes I occasionally find the pet stations are too full but by the time I call to say something its gone which is a A in my book. 

Stephanie S.'s profile image
Stephanie S. 
7 years ago

DO NOT MOVE HERE!! Somehow "lost" my rent check after being told exactly where it was and I have proof it was paid!!! 

tony t.'s profile image
7 years ago

Dont believe everything you hear I cant tell you how turned off I was after reading reviews on this property. I was so sad because its near 33 and commute to work would of been a breeze lol. I went with my gut and took a chance. I went and did a tour with bre, super nice. She let me know that she also lives there BONUS!!! I cant stand when people try to sell me something and they don't even live in it themselves. The staff overall was super nice and smiled and answered every question in detail. that was almost 2 years ago an... read more

Heather M.'s profile image
Heather M. 
8 years ago

Unfair management We would have signed another year but.. they had tried to charge us for something that wasn't true! We had gotten a dog 1/4 of the way through our lease and a neighbor had complained and said we had two dogs of course they asked and we ensured them we only had one dog 2 weeks later we had a note on our door that said to register our new pet at the office (we still only have one) and the dog we had was already registered. After we went and talked to them again about only having a dog they basically said it's... read more

Frequently asked questions about Ashbrook Run Apartments

How is Ashbrook Run Apartments rated?

Ashbrook Run Apartments has a 3.3 star rating with 124 reviews. 

When is Ashbrook Run Apartments open?

Ashbrook Run Apartments is closed now. It will open tomorrow at 10:00 a.m. 

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