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Artisan Luxury Apartment Homes

2.5

About this business

Artisan Luxury Apartments is a premier North Austin community offering one, two and three bedroom apartments featuring spacious, open floor plans, designer lighting, kitchen islands, spacious walk-in closets, master suites with garden tubs, ceiling fans, and direct-access garages. 

Location details

8701 W Parmer Ln, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
2.5307 reviews
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Jon s's profile image
Jon s 
a year ago

Beware of this ********************* in ***** ripping off texans. Having to deal with the level of ignorance, incompetence unaccountability and a so called property managers that lies .. a lot on a weekly basis. Zero accountability at every turn. This is a fraudulent company out of ********** ! If there is ever a tenant issue you will find out very quickly how incompetent and unresponsive this so called property management company is. with a so called policy of email only which is another way of saying I am lazy and incompet... read more

Patricia P's profile image
Patricia P 
a year ago

My elderly mother, and her elderly roommate live at Verandah in ******, **. Two weeks ago, the drug addicts living above her had a party and broke the toilet, causing massive flooding to their unit and, consequently, the unit below it which is where my mother lives. She described waking up to a rain forest. In the two weeks since, the only remediation that has been done is a contractor who came out to vacuum up the water from the floor and carpets, after which blowers were placed and a spray applied that was supposed to spee... read more

Michelle M's profile image
Michelle M 
2 years ago

I have been living at Waters Edge for over 9 years and never been late on my rent. This January the waters edge apartments where I reside in Georgetown stated we had to use a portal system called rent cafe. I started in 01/23. Rent went smoothly for 6 months until 07/23 when payment did not go thru for some reason even though I changed nothing. After trying to reach out to my bank who assured me nothing came thru and I had plenty of money in the back I was still hit with $162.00 in late fees with no ability to find the solut... read more

Maurice E's profile image
Maurice E 
2 years ago

I am a current 2 year resident at the *********************** Apartments in ATX, (******, **) and just want to let everyone know of the unacceptable and extremely disrespectful behavior of their leasing agent named ****. When the property emailed residents stating that they will begin enforcing NEW towing regulations, the option was given to contact the office with any questions or concerns about any violations or tags that are placed on our vehicles. I did exactly that, called up to the office and was informed that our car ... read more

Business response:

We are very sorry that you had this experience. We have issued a credit to your account in the amount of the towing bill. 

Nitin G's profile image
Nitin G 
4 years ago

I am currently residing in Stone oak at ****** ******. I renewed the lease in Oct 2020. Since then, I am facing issues with dishwasher. I have submitted the maintenance request multiple times and have talked to the management more than 15-20 times during this time. However, the issue is still not resolved in past 8 months. Not sure what has happened to the maintenance department. Have never seen this unprofessional behavior. I am terminating the lease earlier now. Not sure, why should I pay 1.5 months rent for early terminat... read more

noorulla's profile image
noorulla 
4 years ago

i was current resident in Baasahm properties at Ventana Oaks in ****** , my lease going to end and they told me to remove autopayment and wants to me wait for final **** ,now they are charges me 150$ more for late payment and they didn't communicated to us clearly even though was twice went to leasing office to confirm final **** .we even supported and didn't complaint about there mishandling during bad weather and we live without water and power more than week back in February during bad weather in ******.very unacceptable ... read more

Emily K's profile image
Emily K 
4 years ago

I submitted my application for apartment 2817 on April 20th 2021 with a move in date of June 5, 2021. A week passed and no contact so I reached out via email. Two weeks pass, no response. I call and am advised they need a copy of the front and back of my SS card, which I provide the same day. I email 3 days later, and receive a response on May 17, 2021 am told my background cleared and they are preparing to submit to corporate office for approval. I call several times and no one answers. I finally reach someone on June 1, 20... read more

S Sloan's profile image
S Sloan 
4 years ago

a day agoNEW Be careful doing business with this office if you are apartment hunting. They will not disclose important information. I put in the application fee of $50 which I knew was non refundable, and the additional $350 deposit (which is refundable) just to apply. It had only been 2 days and I needed to back out for personal reasons due to my husband's death on Thanksgiving 2020 and my two young children expressed they were not ready to move, and then found out that I needed to tie up a few more loose ends that I didn't... read more

Maura L's profile image
Maura L 
4 years ago

One word- negligence. Nothing done about icy conditions on stairs and then they lied about it being taken care of. This property group does not care about resident well being 

Frequently asked questions about Artisan Luxury Apartment Homes

How is Artisan Luxury Apartment Homes rated?

Artisan Luxury Apartment Homes has a 2.5 star rating with 307 reviews. 

When is Artisan Luxury Apartment Homes open?

Artisan Luxury Apartment Homes is closed now. It will open at 9:00 a.m. 

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