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Arrive Ocotillo

4.2

About this business

Location details

825 W Queen Creek Rd, Chandler, AZ, 85248, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.2433 reviews
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Natalie C.'s profile image
Natalie C. 
7 years ago

look elsewhere!!! great from the photos on the outside looking in. overall not a good experience from application to move out. not worth the hassle of dealing with maintenance and unhelpful staff 

Business response:

Although we certainly appreciate your honest feedback, we're sorry that you feel our service fell short of expectations while you were living here. It's always our goal to accommodate resident needs, but unfortunately in your case, we received notice of your intent to move out too late and had to include additional charges as a result. We wish you all the best in your new home. 

Hin J.'s profile image
Hin J. 
7 years ago

Two Thumbs Up! Me and my friends love this apartment. The ladies in the office are very happy and kind. They are quick to help us if we have questions and always have events with free food. They also have a huge pool and nice hot tubs to use. I also use the fitness room often. Two thumbs up! 

Business response:

Thanks for the excellent review about how comfortable and satisfied you are in our inviting, well-kept community. We can see that you appreciate our courteous team, fun activities, and great amenities like the pool and gym. Keep enjoying your beautiful home. 

Luisa C.'s profile image
Luisa C. 
7 years ago

Home I have lived here for over 9 years and I've never seen the community as nice as it is now. They made a lot of good changes! The staff are attentive and responsive and maintenance are always nice. I can walk to the store for groceries and my neighbors are really friendly. I would recommend this place. 

Business response:

Thanks for your loyalty and your perspective from 9 years in our beautiful, convenient community! Your 5-star feedback tells us that you're pleased with all the upgrades, our courteous teams, and friendly residents. We want you to keep feeling comfortable in your home for a long time to come. 

Natalie J.'s profile image
Natalie J. 
7 years ago

Highly recommend Arrive Ocotillo is in an awesome location. It is in walking distance to shopping centers, close to all major freeways and by my favorite restaurant Stone & Vine! Plus, my favorite is the complimentary touch screen coffee machine in the clubhouse! A huge bonus is that I’m always greeted with a smile.. Taylor, Danielle, and Alexis are always a pleasure to work with. 

Business response:

Reading your outstanding review is a great way to start our day! Thanks for sharing how satisfied you are with our ideal location, complimentary coffee, and top-tier professionals like Taylor, Danielle, and Alexis. We're happy that you enjoy living here so much. 

June D.'s profile image
June D. 
7 years ago

Excellent I had the opportunity to visit Arrive Ocotillo and I must admit I was impressed. I was speaking with the young lady at the front desk, then the manager came to introduce herself. They were both very professional and provide helpful information. I will be keeping an eye on availability for January! 

Business response:

We're delighted to see your excellent comments after visiting our fantastic community. You got a taste of our team's top-notch courtesy and service. Thanks for stopping by, and we hope to welcome you back as a satisfied resident next time. 

Archer A.'s profile image
Archer A. 
7 years ago

Nice Apartment. I have been here for almost half year,so far so good!Everything is perfect.The leasing Office crew are very nice .They will randomly host party like BBQ ,icecream party,swingpool party.What's more,the property management here are also quite quickly if you have something to solve.It‘s a very nice experience to live here! 

Business response:

We're smiling to see your 5-star comments, which tell us that you enjoy our fun activities and prompt customer service by our friendly team. Thanks for the outstanding review. 

RUIPING L.'s profile image
RUIPING L. 
7 years ago

strongly recommended I'm very happy to live here, the environment is very good.And the crew members in the leasing office is very friendly.They will randomly host some party like bbq, swim pool ,icecream and so many other fun stuff.The neighborhood here are nice too. 

Business response:

Thank you for the 5-star comments, which tell us that you enjoy our fun activities and friendly atmosphere. It's great to have you in our fantastic community. 

Lesvie W.'s profile image
Lesvie W. 
7 years ago

Good Totally I feel everything goes well. The environment here is getting better, the water in the pole is prefect, the spring is comfortable. Everyday there is somebody clean the Ocotillo, the leasing office also provides help when we need. 

Business response:

It's a joy to read your excellent review, which tells us that you like everything here. We can see that you enjoy the swimming pool, our helpful team, and the well-kept environment. It's great to have you in our community. 

Ann I.'s profile image
Ann I. 
7 years ago

Best Pool Around! Used the pool area for a family get together and it worked wonderfully! Everything was clean, the grills were easy to use, and the pool water was clean and pretty. Loved the giant janga and corn hole for everyone to play with. 

Business response:

It's wonderful to hear how much fun your family had getting together by our beautiful pool and grilling. Keep enjoying your comfortable, well-maintained community. Thanks for the excellent review. 

Frequently asked questions about Arrive Ocotillo

How is Arrive Ocotillo rated?

Arrive Ocotillo has a 4.2 star rating with 433 reviews. 

When is Arrive Ocotillo open?

Arrive Ocotillo is closed now. It will open at 9:00 a.m. 

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