This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Arrive Ocotillo
- Apartments
- Chandler, AZ
About this business
Calling Arrive Ocotillo home is the first step to a life of relaxation and bliss! An ideal apartment community for any lifestyle, this waterfront property is within easy access to AZ Loop 202 and minutes away from the Phoenix Sky Harbor International Airport. You will enjoy the green expanses of nearby Tumbleweed Park, the fairways of Ocotillo Golf Course and the wide variety of shopping at Chandler Fashion Center. Our newly restyled apartment homes are equipped with deluxe kitchens, generous living spaces, washers and dryer... read more
Location details
825 W Queen Creek Rd, Chandler, AZ, 85248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Please read this Calling this place a “Luxury Apartment” is like saying Taco Bell is fine dining. Let start with the strengths of this place. For the lack of Square feet of the apartment, there is a lot of usable space. The location of the apartment is fantastic, freeway and shopping very close. Now let’s talk about the areas of opportunity. Price: The base price is exciting, until you hear about fees. $25 community fee per person(more to come on the “amenities”) $10 Amazon box, that no one uses, fluctuating trash fee(the mo... read more
Business response:
We’re sorry to hear about your negative experience with our community. While scorpions are a natural occurrence in Chandler, we take concerns about them very seriously and strive to ensure our residents feel comfortable in their homes. In response to reports of increased scorpion activity on the property, we partnered with a specialized third-party pest control company that conducts weekly treatments in affected areas. These efforts have led to a noticeable improvement across the community. When you brought your concerns abo... read more
Renting here is not worth it They give you one day to pay your bill. Most companies let you know weeks ahead of time what the amount will be before the bill is due but not here. They give you 24 hours to pay and if you try to pay early they have a hard time giving you the correct amount, then a week later you get a notice for paying late and they blame it on you.some people work or go on vacation and it’s so hard to pay within a 24 hour period and the office is only open until 6pm. These apartments are way over priced for th... read more
Business response:
Hi. Thank you for your feedback. Here at Luxe rent is due on the first of every month, however, we give you until the 3rd of each month pay. Late fees do not start until the 4th of every month and we also give online options to pay your rent. Our apologies if this was not properly communicated to you at time of move in, but it is listed on the lease agreement. We are working with our landscape company for any landscape issues as we have been doing extensive landscape projects on property which could be the result of some of ... read more
Been here a long time - new management is great We have lived in this apartment for several years and seen multiple ownership changes. The new management, Luxe, has been very responsive especially in terms of maintenance. We wanted a few things upgraded for several months and the new management jumped right on it and got it done. Thanks to Rolando and Reed to get us all set. A great community to live in especially with the new management and maintenance team.
Great Place to Live! Property is always clean & quite, office staff and maintenance are friendly. I've had no major issues and anything I do need (filter etc) gets addressed in a quick time. Love it here
Great place to call home!!! I have lived here now for almost 3 years and it has been great. The staff is awesome and Kelly the PM is wonderful. She is compassionate and empathetic about the well being of the everyone in the community. I have had to use the maintenance dept. twice and they were great! quick and respectful of my home. If you are looking for a nice quite place to call home with resort like amenities then check them out. Happy Home, S Delongchamp
Business response:
Thank you for such a wonderful review! Our community was designed with your comfort in mind, and Kelly will be very happy to hear that she helped make your experience a bit better. We are so glad you are a part of our community.
Pleasant and quiet place to live Usually, a pleasant and quiet place to live, well located in chandler, supermarkets and some shops that can be accessed by foot
Business response:
Thank you for your review. It sounds as though your time here has been positive all-around. If there is anything our team may do to elevate your time in our community, please do not hesitate to reach out to us.
look elsewhere!!! great from the photos on the outside looking in. overall not a good experience from application to move out. not worth the hassle of dealing with maintenance and unhelpful staff
Business response:
Although we certainly appreciate your honest feedback, we're sorry that you feel our service fell short of expectations while you were living here. It's always our goal to accommodate resident needs, but unfortunately in your case, we received notice of your intent to move out too late and had to include additional charges as a result. We wish you all the best in your new home.
Two Thumbs Up! Me and my friends love this apartment. The ladies in the office are very happy and kind. They are quick to help us if we have questions and always have events with free food. They also have a huge pool and nice hot tubs to use. I also use the fitness room often. Two thumbs up!
Business response:
Thanks for the excellent review about how comfortable and satisfied you are in our inviting, well-kept community. We can see that you appreciate our courteous team, fun activities, and great amenities like the pool and gym. Keep enjoying your beautiful home.
Home I have lived here for over 9 years and I've never seen the community as nice as it is now. They made a lot of good changes! The staff are attentive and responsive and maintenance are always nice. I can walk to the store for groceries and my neighbors are really friendly. I would recommend this place.
Business response:
Thanks for your loyalty and your perspective from 9 years in our beautiful, convenient community! Your 5-star feedback tells us that you're pleased with all the upgrades, our courteous teams, and friendly residents. We want you to keep feeling comfortable in your home for a long time to come.
Frequently asked questions about Arrive Ocotillo
How is Arrive Ocotillo rated?
Arrive Ocotillo has a 4.1 star rating with 330 reviews.
When is Arrive Ocotillo open?
Arrive Ocotillo is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com