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Ariel Palanca
- Orthopedists
- Redwood City, CA
About this business
Location details
420 Broadway 1st floor, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Ariel Palanca performed surgery on my right ankle on January 5, 2021 for chronic ankle instability, including dealing with ligament issues on both sides of my ankle and bone spurs. My problem had been going on for several years and was affecting my regular mobility, especially walking and hiking. The surgery went well and my after surgery consults were easy to plan and valuable. She always addressed my issues in a friendly and timely manner. Her team were also available to help me with questions. Dr. Palanca explained th... read more
Dr. Palanca preformed surgery on my foot to remove an annoying large bunion on my big left toe and corrected two painful hammer toes on the same foot. She was outstanding. The surgery was a wonderful success. Now I am back to walking 18 holes of golf four times a week with NO PAIN. She has excellent sincere thoughtfulness for her patients. All of her estimates for recovery time were on the mark. She explained all the benefits and potential downside problems of this surgery before I decided to go forward. I am so thankful to ... read more
HORRIBLE SERVICE! While Dr. Palanca is skillful and professional, when you finally get to see her, but her front office is the most unprofessional, disorganized, disrespectful, non responsive, and poorly managed I've ever encountered! I'm finding a new Ortho doctor.
After consulting with a Podiatrist, then a Foot and Ankle Specialist at Sharp (disaster!) I am so very grateful to have found Dr. Palanca. She is very personable and takes time to really listen and I never feel rushed by her. I had a very complex and persistent wound infection requiring surgery on my toe with subsequent IV antibiotics via a PICC line. The wound, which wouldn't heal even with going to a wound clinic, healed right up after surgery, as did the other incision and 6 months later remains fine! I highly recommend t... read more
The check in staff was extremely helpful and went above and beyond to get me set up for my appointment. Dr. Palanca was very professional, thorough and while she couldn't make the final diagnosis during the first visit, I trusted her instincts after asking her many questions about potential diagnosis and treatment plans. The staff was very quick to set me up with a temporary booth and clearly outlined the next steps.
Dr. P was my surgeon while at Stanford, and she was fantastic. She removed a bone spur on my left foot and replaced my right ankle. While the surgery itself went great, quite honestly, the recovery was not for the faint of heart -- it was slow and pretty darn miserable. But 13 months and lots of hard work later, I am walking without pain or a limp for the first time in at least 10 years. I'm hiking, biking, gardening ballisticly, and even dancing again. Wow. No meds, not even ibuprofen. I feel GREAT. Dr. Palanca is smart, ki... read more
Business response:
San Diego IS lucky to have Dr. Palanca! Thank you so much for your 5-star review. We are very happy to hear about your great surgical outcome and especially happy that you are pain free going into 2020. I will forward your comments to Dr. Palanca. I'm sure they will make her day! -Noble J.- Practice Manager.
Dr Palanca is pleasant and is patient with all my questions. I never feel rushed. I find her very compassionate and would recommend her any of my friends and family. She always has a smile.
Business response:
Thank you so much for your 5-star review of Dr. Palanca. We are very happy to hear about your great experiences in the office. I will share your review with her. I am sure she will love to hear that her smile and compassion is noticed by her patients. -Noble J.- Practice Manager.
I went to see Dr. P on a referral from my Dr. I have pain in my big toe joint, ankles, knees, and hips. When I was in the exam room, I overheard the nurse discussing my responses to her questions with the dr. and the office staff. I overheard them all laughing about my case. I don't see anything funny about my answers, I felt very embarrassed and self-conscious about my whole visit after that. Dr. P. entered the exam room, asked a few questions, then basically told me when my pain got bad enough, (this is why I'm here. look ... read more
Business response:
Thank you for taking the time to write this review; even negative reviews give us a chance to improve. After our discussion last week, I have addressed the chatter among staff outside of the exam room and discussed how laughter can be misinterpreted. I assure you that our staff will do their best to make any future experiences much better. You now have my direct phone number to call me directly; I am happy to discuss with you further. -Noble J. Practice Manager.
The office was always very prompt, friendly and helpful. One time I arrived 30 minutes early since I was coming from another appointment that finished early. Instead of making me wait, they did my X-rays and got me in and out early. Dr. Palanca also was helpful and gave me context around my injury. No complaints!
Frequently asked questions about Ariel Palanca
How is Ariel Palanca rated?
Ariel Palanca has a 4 star rating with 21 reviews.
When is Ariel Palanca open?
Ariel Palanca is open now. It will close at 6:00 p.m.
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