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Ardent Pest Control

2.3

About this business

This company specializes in pest control services. 

Location details

337 Garden Oaks Blvd Ste 33326, Houston, TX, 77018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.33 reviews
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Donna R's profile image
Donna R 
6 years ago

We started our service under the same terms stated in the two previous reviews, including the responses given by Ardent. To date we have received every aspect of the service promised. We live in the Houston metropolitan area in an area of endless expansion, which brings “you name it” out of the woodwork. Yes, things creep up very unexpectedly-no notice. When this happens, I pick up the phone and we are dealt with in a reasonable manner, at least to this date! I feel great about our relationship of several months, at this poi... read more

Business response:

We extend our gratitude to this customer for taking the time to leave such a kind and positive review. This is the type of experience we hope for everyone to be able to have. 

Douglas T.'s profile image
Douglas T. 
6 years ago

Wow, I wish I would have checked these reviews before doing business with Ardent. My wife answered a knock at our door and was given a sales pitch to try the service at an low intro fee. If she was not happy with the service she could cancel it at anytime without penalty. As it turns out, she was not happy with the service and attempted to cancel. I spoke to an operator who assured me they had a contract with her signature. I was emailed a copy and the signature looked like "chicken scratching", my wife has a very nice signa... read more

Business response:

It is unfortunate that this customer was unsatisfied with service. Due to displacement being the first step in successful pest control, it often times takes the initial service as well as the one month follow-up in order for customers to see the full results they desire. Unfortunately, this customer denied us the opportunity to provide the one month follow-up and continue with our treatment plan at the reduced rate we had previously discussed. We are still willing to make that an option if they would like to move forward wit... read more

Marilyn's profile image
Marilyn 
6 years ago

If i could leave no stars, I would.. The door to door salesman scammed me. Lied about what was in the contract and I've learned my lesson, it was an expensive lesson and I feel like a complete idiot for believing him over what the wording in the contract said. Yes, my fault for not reading the small wording and the exceptions and the footnotes and references.... but, when I ask a direct question, it should be answered honestly. I was lied to, and now I'm paying the price. 

Business response:

It is truly unfortunate customer feels this way. We take the name of this company and its employees very seriously and go to great lengths to ensure transparency is executed along every step. When the representative obtained customer signature (at her consent) the exact copy of the contract was immediately released to her email (also voluntarily given). This occurred PRIOR to services being initiated Our software logs all correspondence and we can verify it was delivered and opened and viewed prior to services. A secondary r... read more

Frequently asked questions about Ardent Pest Control

How is Ardent Pest Control rated?

Ardent Pest Control has a 2.3 star rating with 3 reviews. 

When is Ardent Pest Control open?

Ardent Pest Control is closed now. It will open on Monday at 9:00 a.m. 

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