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Arden Auto Outlet

4.5

About this business

Specialties: We are a Cash and Outside finance Used car Lot. Established in 2018. We Opened In February 2018. 

Location details

2428 Brevard Rd, Arden, NC, 28704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.574 reviews
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Russ's profile image
5 years ago

Phil Ivers was very helpful and assisted me with all my questions. Only issue I have is concerning arranging to get financing. He is making some calls on my behalf, however, professed to be basically 'cash' only car sales. He told me he has never sold to an of state resident and needed to investigate further wrt sales taxes, and transfer of title. Haven't heard back from him since my visit to his lot. last month. I really want this vehicle but need to get financing for 10K at a rate that makes a payment less than $200 per mo... read more

Business response:

Thank you for Stopping by Arden Auto Outlet. At the time of your visit I gave you Credit application,and you indicated that you were going to fill it out and mail it to us.At this Point I haven't received it. As soon as you return the application we can help secure Financing. Any Questions please free to give us a call 828-676-3737Sincerely, Phil 

Russell's profile image
Russell 
5 years ago

Phil Ivers was very helpful and assisted me with all my questions. Only issue I have is concerning arranging to get financing. He is making some calls on my behalf, however, professed to be basically 'cash' only car sales. He told me he has never sold to an of state resident and needed to investigate further wrt sales taxes, and transfer of title. Haven't heard back from him since my visit to his lot. last month. I really want this vehicle but need to get financing for 10K at a rate that makes a payment less than $200 per mo... read more

Business response:

Thank you for Stopping by Arden Auto Outlet. At the time of your visit I gave you Credit application,and you indicated that you were going to fill it out and mail it to us.At this Point I haven't received it. As soon as you return the application we can help secure Financing. Any Questions please free to give us a call 828-676-3737 Sincerely, Phil 

K's profile image
5 years ago

Answered my questions within 24 hours 

Dlarned77's profile image
Dlarned77 
5 years ago

Nice in the beginning but it just went downhill from there. The car had an oil leak on test drive but they said they would fix it and would call me when it fixed. I received the call the next day saying it was fixed and I could come pick u the car. So I traveled another two hours the next day to pick it up but when I got there he said it was not fixed! Not to mention the car hadn’t even been cleaned inside or out. If you buy a car from here make sure you get it inspected by a different party first! 

Business response:

At Arden Auto Outlet We Greatly Appreciate All the Feedback. The Facts are as Follows,We Thought the Oil Leak Was Fixed.After The Repair was made We took the Subaru to a Detail Shop per your request.Unfortunately after picking up the Subaru from being cleaned We noticed the oil leak was still present. My understanding was that you were going to call and Schedule a time to pick the Subaru up.Next you showed up unannounced, In Which Time i informed you that The car is going back to the mechanic. We are Sorry for the inconvenie... read more

David's profile image
6 years ago

Quick results 

KevyG's profile image
6 years ago

They were quick to write back with the answer to my question. 

Kevin's profile image
6 years ago

They were quick to write back with the answer to my question. 

Business response:

Thank you for your Review! 

pbiggio's profile image
pbiggio 
6 years ago

Honest and a good communicator! 

Eric's profile image
6 years ago

Quick reply. I decided this was not the right vehicle for me. 

Frequently asked questions about Arden Auto Outlet

How is Arden Auto Outlet rated?

Arden Auto Outlet has a 4.5 star rating with 74 reviews. 

When is Arden Auto Outlet open?

Arden Auto Outlet is closed now. It will open tomorrow at 9:00 a.m. 

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