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Arby's
- Restaurants
- Indianapolis, IN
About this business
Location details
11730 Pendleton Pike, Indianapolis, IN, 46236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Originally my family and I ordered a meal through the drive through and was disappointed when we arrived home because half of our food was missing. No problem, mistakes happen right? I called and the Manager was very apologetic and told me to come back whenever and my missing items would be replaced. Today I came back and it was a different manager she was polite and gave me my missing items with out an issue. We pulled off and my wife takes a bite of fries and it’s literally a hair ball imbedded in the fry. Yep, no more Arb... read more
On Tuesday July 5th, we entered the lobby and were studying the menu. After about 5 minutes of waiting, we still had not been greeted. Shift Manager Jon Freeman very loudly shouted "why does everyone want a f*€king large fry tonight, why don't they just go home" from the fry station as he was aggressively putting fries in the oil. After he said this my fiancée and I no longer felt welcomed, and didn't understand why Jon was so inconvenienced by customers ordering food. So we politely replied "ok, we will go home then". Jon v... read more
Business response:
We are so sorry to hear this, Shaunta. Completely unacceptable. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 11730 Pendleton Pike, Indianapolis location? Our Guest Support team will reach out to you personally to make this right.
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 3.8 star rating with 698 reviews.
When is Arby's open?
Arby's is closed now. It will open tomorrow at 9:00 a.m.
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