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Arby's

3.9

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

5984 Chalkville Rd, Birmingham, AL, 35235, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 12:00 p.m.
Tue10:00 a.m. to 12:00 p.m.
Wed10:00 a.m. to 12:00 p.m.
Thu10:00 a.m. to 12:00 p.m.
Fri10:00 a.m. to 1:00 a.m.
Sat10:00 a.m. to 1:00 a.m.
Sun10:00 a.m. to 12:00 p.m.
3.922 reviews
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Jessica Rafferty Cater's profile image
Jessica Rafferty Cater 
recommend  Recommended
5 years ago

Picked up some delicious gyros on my way home tonight. they forgot my fries😭 but as soon as I called they handled it swiftly and respectfully. Very impressed. Great customer service and killer gyros. 

Dale Tanner's profile image
Dale Tanner 
5 years ago
Robyn Nash Payne's profile image
Robyn Nash Payne 
recommend  Recommended
6 years ago

yummy!! had the Turkey, bacon, ranch wrap!!! awesome 

Chris Sanders's profile image
Chris Sanders 
6 years ago

It's quite sad that people cannot use the pre-measured containers provided for portion sizes. I ordered a large fry and it wasn't even 1/3 of the way full. I thought my wife or daughter ate them but was not the case. Granted, it's just an order of fries. What bothers me is the persons lack of responsibility to their job. 

Sheila Pruett Gossett's profile image
Sheila Pruett Gossett 
6 years ago

Nothing like my daughter bringing dinner home and the au jus not being in the bag... again! 

Business response:

We apologize, Sheila. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzI3MDg= 

Steve N Gale Brown's profile image
Steve N Gale Brown 
6 years ago

Today everything was perfect . Had French dip and it was hot and very good . The potato cakes and curly fries hot as expected. There seemed to be several new employees since my last visit. 

Business response:

Thank you for leaving us a review on Facebook, Steve & Gale. We look forward to serving you again soon. :) 

Pam Mcalpin's profile image
Pam Mcalpin 
7 years ago

Kayla needs to learn how to talk to customers, not at them. Her smart attitude is going to hurt her career. Oh yes, corporate will know her name in the morning. 

Business response:

Hi Pam, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 5984 Chalkville Rd, Birmingham, AL location? Our Guest Support team will reach out to you personally and make this right. 

Rachel Ann Hawkins's profile image
Rachel Ann Hawkins 
7 years ago

Had a great experience tonight. The employees were so nice and the food was very fresh. I got the half pound beef and cheddar and was not disappointed at all! It was huge and delicious! Jalapeño bites were still hot and yummy by the time I got home (which was 25 min away) 

Business response:

Thank you for writing to us on Facebook, Rachel. We look forward to serving you again soon. :) 

Jonathan Maenza's profile image
Jonathan Maenza 
7 years ago

Not very professional drive thru service. How bout not wearing your visor half cocked to the side like the dude from Malibu's most wanted. Also maybe smile, and not be stoned. That would be good. 

Business response:

Hi Jonathan, thank you for bringing this to our attention. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 5984 Chalkville Rd, Birmingham, AL location? Our Guest Support team will reach out to you personally. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.9 star rating with 22 reviews. 

When is Arby's open?

Arby's is closed now. It will open at 10:00 a.m. 

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