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Aqua Express Carwash

4.2

About this business

Specialties At Aqua Express Car Wash, we deliver quick quality washes with state of the art equipment in under five minutes. We welcome vehicles of all sizes into our express wash and offering you an opportunity to vacuum free afterward. Not only can you bring your four wheels for a clean, but your four-legged family members as well! Forgo the mess of cleaning your pet at home and use our products here to clean your pup with shampoo treatments to de-skunk your pet, remove fleas or ticks, or just have a routine bath. Drive up... read more

Location details

1307 Joliet St, Saint John, IN, 46311, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.2156 reviews
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Kendra Helderman's profile image
Kendra Helderman 
7 years ago

Went to this car was yesterday and it completely messed up my car rims. I have a 4 day old brand new car. Not even 100 miles on it. Suggestion to people who still go here, get out and check your car before you leave. They claim that once you leave it’s not their problem but there was no sign. I had to make a police report. No contact back from this car was, I’ve contacted corporate. No contact back. Also, no sign stating that they are not responsible for any damage to rims, besides dual wheels. Picture in comments 

Mallory Marie's profile image
Mallory Marie 
7 years ago

Pet Owner's Avoid Wash! I brought my small puppy and sister's poodle to one of the Illinois locations. We had heard good reviews of this service. Boy were they wrong. Not only was it really bad, it could have seriously harmed my pupp. The room was warm enough itself, but the water was never warmer than luke warm and the pressure kept going out. The worst part was when you went to use the Rinse feature what was supposed to be clean water was still filled with soap. You cannot leave soap on a dog's skin, it damages it. You als... read more

Keith Steele's profile image
Keith Steele 
7 years ago

Had mishap at Bourbonnais on Jan 27th. The wash track pushed the car I. front of the line into a sensor on the side and smashed/scuffed the bumper. The track did not stop and pushed my Jeep into the car in front of me,bending my license plate, and also pushing the bottom grill on my vehicle in. The response was to pull over when we got outside and exchange insurance info. Excuse me?!? The car wash malfunction was not my fault, and I will not report an accident to my insurance company that I did not cause. Get your crap toget... read more

Andrea Adams-Wade's profile image
Andrea Adams-Wade 
7 years ago

One star is one too many. I went on January 27th, 2018. Drove through like always, and my truck slid off the tracks, which were clearly NOT locked in place. The truck slid into a pole, where I was smashed into several times, due to the other cars behind me slamming into me and each other. Apparently THEIR tires had slid off the track. When the machine FINALLY stopped, the attendants came over and helped me steer out. My truck was full of soap and wax, but I pulled around to the parking area. The attendants would not even com... read more

Barbara Wiechart's profile image
Barbara Wiechart 
7 years ago

Went to use the pet wash on 1/22. It was drizzling and got there at 8am and the dog wash was locked. 

Carissa Leah's profile image
Carissa Leah 
7 years ago

Ripped off the mirror cover from my driver side mirror today. Employee said I would have to pay for it myself to get fixed. Horrible company. 

Gina Piccirilli Cipowski's profile image
Gina Piccirilli Cipowski 
7 years ago

DO NOT WASH YOUR CAR HERE!! BEWARE! Went to wash my jeep on Saturday and the washer ripped off my license plate and light. The guy running it handed it to me and would not tell me his name. What kind of customer service is this?? I filled out the form on website to have them all me. No call! My friend had his mirror damaged at drive and shine. They paid to have it fixed! Save your money and go to a place that cares! 

Michelle Hansen Rossi's profile image
Michelle Hansen Rossi 
7 years ago

This does not even rate one star! Don't waste your money! The owners don't care if you are happy or not! Car wash does a crappy job & never have I ever felt with such jerks! I sent an e-mail, called, went there & still no response! 

Business response:

This isn't like us at all, Michelle, and we're so sorry if it's what you experienced. Please join us again sometime, because we know we can do a much better job for you than this. - Aqua Express Car Wash Team 

Raymond John's profile image
Raymond John 
7 years ago

Business response:

Thanks for the excellent rating, Raymond. Let us know anytime you want another hand. -Aqua Express Car Wash Team 

Frequently asked questions about Aqua Express Carwash

How is Aqua Express Carwash rated?

Aqua Express Carwash has a 4.2 star rating with 156 reviews. 

When is Aqua Express Carwash open?

Aqua Express Carwash is closed now. It will open tomorrow at 7:00 a.m. 

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