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Apple Boylston Street

4.1

About this business

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar. 

Location details

815 Boylston St, 815 Boylston Street, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.13,505 reviews
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Deborah Goodwin's profile image
Deborah Goodwin 
8 years ago

On hold for over 16 minutes now with the store. On hold for 19m 13sec before someone picked up to be hung up on a minute later 

Martine Bolte's profile image
Martine Bolte 
8 years ago

Even with an appointment you have to wait a few minutes for someone to come assist you. But Patrick was AWESOME, definitely left as a satisfied customer today!! 

An Jooha's profile image
An Jooha 
8 years ago

Good interior, kind staff. 

Iznek Pim's profile image
Iznek Pim 
8 years ago
Darwin De Peña Richiez's profile image
Darwin De Peña Richiez 
8 years ago
Francesca Civano's profile image
Francesca Civano 
8 years ago

Took an appointment 5 days ago and had to wait 15 minutes before i spoke with the woman close to me who had been waiting for an hour. I decided to leave as I cannot waist my time in a apple store, when appointments are in place and they do not respect them. Once I went to the "genius" and let her know I was leaving she did not care and she wanted only to know my name to delete me from the list. Very badly managed store. Every minute in there cost me $ for the time I wated. Really sad Apple as you could have better employees ... read more

David O'Dell's profile image
David O'Dell 
8 years ago
Sean B Cunningham's profile image
Sean B Cunningham 
8 years ago
Karylyn Parsons's profile image
Karylyn Parsons 
8 years ago

Apple has a defective battery in certain phones which they are aware of. This store has no replacement batteries in stock because they didn't think they'd need as many? I guess the Geniuses have no way to estimate how many phones they sold? You have to wait a week and come to the store 3 times all told to get a proper working phone. After having to add more dollars to get AppleCare you still get no service. They pay so much to have 4 greeters on every floor but no actual help- my "scheduled appointment "is always at least a ... read more

Frequently asked questions about Apple Boylston Street

How is Apple Boylston Street rated?

Apple Boylston Street has a 4.1 star rating with 3,505 reviews. 

When is Apple Boylston Street open?

Apple Boylston Street is open now. It will close at 8:00 p.m.  

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