This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
America's Rental Managers
- Property Management
- Birmingham, AL
About this business
Alabama Rental Managers is a residential property management company that offers management services to homeowners.
Location details
3000 Galleria Cir Suite 1700, Birmingham, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Americas Rental Managers have failed to recoup funds totaling over $3,000 dollars from a previous tenants damages after move out. We as owners paid out of pocket and elected to have the case handed over to an attorney who would complete **** tracing after ARMs efforts to collect, and they would serve the tenant. Not only have they not completed any of this, ***** ***** (the Collections Director) wont provide us with the name of the attorney theyre working with because according to her they work for ARM, not us. Seeing as we ... read more
Business response:
We appreciate your feedback on this matter, and we are sorry to hear of your dissatisfaction with the collections process. After reviewing this account in details, we can provide the information and update below: The resident in question owes a balance of $3,002.13 which includes $834.00 in back rent while the remainder of the balance is for turn charges required to make the home rent-ready. Additionally, the resident in question had an active lease agreement in place when ARM took over management of the rental property and ... read more
Been renting from ARM for going on 2 years and day one it was no microwave and freezer and oven and both bathrooms didnt work properly took about a week each to resolve the issues or a little longer and every repair has been half assed to say the least to now my hot water heater burnt up the bottom element after they had a plumber replace the elements 3 weeks ago an about burned down the water heater and now 12 days later and still counting I still dont have hot water ! Had to get 3 different contractors to look at something... read more
Business response:
Thank you for your feedback, *******. We apologize that you've experienced several maintenance issues since moving into the home 2 years ago; however, our records indicate that all previous requests have been addressed. If you are still experiencing issues with past repairs, then please notify us as soon as possible so that this can be rectified. The quote to replace your malfunctioning water heater could not have been handled over the phone. It required assessment by a professional in order to determine the root cause of th... read more
My experience with American Rental Managers is HORRIBLE. I don't know where to start. I have rented with ARM (should be STRONG ARM tactics) for five years now. I have paid rent for 60 months straight without one late payment. This is something you should look out for when dealing with these slick crooks and thieves. I resigned my least (circumstances out of my control. I tried to get away) which includes last year's rent fee + the forced upon you "$30.00" benefits package that I do not benefit from. I was told I didn't have ... read more
Business response:
We are sorry to hear that you have been so unhappy with our services for the last 5 years. We encourage you to contact our office directly in the future if you are experiencing problems or have concerns. We would appreciate the opportunity to address them with you prior to a public review being posted. Records indicate that you have been enrolled in the Resident Benefits Program for 1 year now. The program costs residents $30 per month. This program offers credit building, $1 million in identity protection, a rewards program... read more
Anybody living in one of A.R.M properties knows they write all the good reviews.
My experience with American Rental Managers is HORRIBLE. I don't know where to start. I have rented with ARM (should be STRONG ARM tactics) for five years now. I have paid rent for 60 months straight without one late payment. This is something you should look out for when dealing with these slick crooks and thieves. I resigned my least (circumstances out of my control. I tried to get away) which includes last year's rent fee + the forced upon you "$30.00" benefits package that I do not benefit from. I was told I didn't hav... read more
Scheduled move in date previously confirmed, upon arrival from out of state no keys were provided. I spent $900 on movers who couldnt do their job due to ARMs incompetence. How do you not provide access to your units? Went a month with no dishwasher even though the Property Mgr submitted the request on move in day to remedy. No offer or effort made to me to compensate for the lack of access to a unit I had already paid for.Further, the unit above me had a bathroom failure and flooded my bathroom with RAW SEWAGE. Its been 2 m... read more
Scheduled a tour. Had it confirmed. No one showed up. Not an email nor phone call. Ghosted.
Business response:
Thank you for your review, *****. Unfortunately, we have no record of an appointment for you in our system. We searched both your name and email address provided in this review, but there is no record of communication with our team. Please accept our apologies for this mix up!Please feel free to reach us at ******************** or ************ to schedule a showing with a licensed agent. A member of our team will email you shortly. Thank ************** America's Rental Managers
Please be aware and steer clear of this company, America's Rental Managers. They were fantastic in the beginning getting into the house, but if you need to request maintenance, they fall seriously short in the customer service department. It took multiple requests, calls and texts to get the attention of this company when we had leak in the house that resulted to black mold... the issue is still not completely fixed and they are now charging me 3 months rent to leave this house that is unacceptable.
Alabama Rental Managers tend to turn their heads on reasonable request to maintain a rental home that has a yard. I rented a NEW home in Weaver Al and when I moved in during Oct the front had been poorly sodded with no top soil under the sod and the sod just placed on red clay dirt. The back yard just had hay thrown over the red mud which tracks into the home and very difficult to keep cleaned so that the red mud would not stain the floor. I requested that A.R.M. furnish sod for the backyard and i would buy the top soil and ... read more
Frequently asked questions about America's Rental Managers
How is America's Rental Managers rated?
America's Rental Managers has a 3.8 star rating with 827 reviews.
When is America's Rental Managers open?
America's Rental Managers is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com