Americas Best Value Inn

Name: Americas Best Value Inn
Address: 909 E Koenig Ln, Austin, TX, 78751, US
Telephone: (512) 452-4200
Price range: $$
Rating: 2.7

2.7

★★

1106 reviews

|Hotels|Austin, TX 78751 United States

909 E Koenig Ln, Austin, TX 78751 United States

(512) 452-4200

https://www.redlion.com/americas-best-value-inn/tx/austin/americas-best-value-inn-austin-university

Closed now

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About

This Americas Best Value Inn provides a comfortable place to stay in the Austin area at an inexpensive rate. Guests can wake up every morning to enjoy the freshly brewed coffee and complimentary continental breakfast found in the front lobby. Adding to the appeal of this hotel is the free high-speed Internet access, microwave and mini-refrigerator included in all the rooms. The hotel's location right off of Interstate Highway 35 makes exploring the surrounding area easy. This is a great location for the budget-sensitive traveler. Pets are welcome.

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2.7

★★

1,106 reviews

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4 reviews have no rating

Reviews(31)

Google Reviews(1075)

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Paul Westmoreland review for Americas Best Value Inn

Paul Westmoreland on Facebook

3 years ago

* Stop with the bait-and-switch fees and misleading advertising in these regards * Fire your incredibly rude and hostile staff * Send a hazmat unit to remove the "unsanitary" bedding. Upon arrival, we were charged an additional $25 per night for a pet. No mention of this charge was made when we paid online for the room, and by then it was too late to go to another hotel, it was late at night and we have been working all day. When I called from the room and asked why the bait-and-switch pricing, they responded by threatening more fees, instead of directly answering the question, and they threatened to call the police to have us thrown out of the room. And then hung up. There were other interactions, for example the television wasn't working and their response was hostile. I have been in hotels and motels across the world, from one star to five star: I have never been treated so disrespectfully, I've never been threatened by a hotel staff member when questioning a fee. After doing some research, I learned that America's best value here in Austin does this all the time. As for the room, the floors were sticky, the bed sheets were "unsanitary" (think, "fluorescent light"). The shower water was so hard that it dried my hair out, and I slipped and fell on the floor after showering, because it was either not rinsed properly after the most recent cleaning, or it had grime. You are the worst hotel I've ever stayed at, not worth the budget rate. fix your problems, or get out of the hotel business and get out of Austin, you are a blight and vexation on the spirit of this great City.

Michelle Heath review for Americas Best Value Inn

Michelle Heath on Facebook

3 years ago

Unexpected charges, rude staff, the place is disgusting and I have never been treated so poorly! The place is a rip-off! I don't know how they stay in business. My boyfriend called the front desk to complain about how I was treated and also the unexpected charges we incrued at check in after prepaying and the woman not only yelled at him but threatened to charge us more, kick us out without a refund and threatened to call the police on us. Why??? Because we complained!! This is the worst place I have ever stayed! I'm going to tell everyone I know how horrible this place is, as well as posting this review on Yelp and all my social media accounts! I've never been so disgusted and treated so poorly by a business. Shame on you! The whole staff should be fired! The morning and night staff are the rudest group of people in the service industry that I have ever come in contact with! Beyond disgusted!!!!

Emily Manns review for Americas Best Value Inn

Emily Manns on Facebook

4 years ago

Stay away!! We were in the room 20 min and laid down for a few min after a long drive. Looked over and tons of Roaches were crawling out of the picture frame. We have it on video! The front desk refused to refund since it was over 10 min. She wasn’t phased like she expected that. She offered a new room but there was no way we were staying! Now we are stuck in an unknown town scrounging to find a last minute hotel! This place was disgusting! Video in comments till they take it down!

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Americas Best Value Inn Austin Texas on Merchant Circle

★★

5 years ago

Americas Best Value Inn Austin - University is located near state capitol of Texas. Book your stay at Hotel near Austin University Texas for Convenient Accommodations.

Jason Arndt review for Americas Best Value Inn

Jason Arndt on Facebook

★★

5 years ago

Let me just sum it up. Cracked walls, support pillars falling apart, rudest staff ever encountered, smells bad, cockroaches and bugs in the bed. DONT WASTE YOUR TIME OR EFFORT!

Joseph C. Carson review for Americas Best Value Inn

Joseph C. Carson on Facebook

★★

5 years ago

Me and my fiance stayed here got in about 11 at night and to our amazement this morning different uses a used condom on the metal rail rack will never stay at a America Best Value Inn ever again in my life

Andrew Hunter Garza review for Americas Best Value Inn

Andrew Hunter Garza on Facebook

★★

6 years ago

Kris Kinnie review for Americas Best Value Inn

Kris Kinnie on Facebook

★★

6 years ago

My sheets were not changed, there was a stain on the sheets which I didn't sleep on. The next day room service come in and made the bed again, and the same sheets were on the bed! Who do I contact at corporate? Not the local location.

Deanna Halladay review for Americas Best Value Inn

Deanna Halladay on Facebook

★★

6 years ago

I got my door pounded on at 1am by a group of people telling me " to come on out.. we know you're in there".. I hid in the bathroom with the iron and called the front desk.. the people had the wrong room. Moments before check out I went to clean my glasses and a crack pipe came out of the tissue box. I wish I can attach pictures and videos on here because I documented the whole thing

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