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American Honda Motor

1.0

About this business

Location details

1919 Torrance Blvd, Los Angeles, CA, 90501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.079 reviews
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JASON R's profile image
JASON R 
4 years ago

I want express my concern regarding the coverage of my wife's 2013 Honda Pilot. The vehicle was recently serviced and it was determined that the vehicle has a piston misfire that would require engine pistons 1-3 to be replaced. I was informed that this is a known challenge with that model year, and that there is an active campaign with 8 years for that year with no mileage limitations. Unfortunately, Honda is only covering specific vin's and therefore even though it was the corresponding year and fell within the coverage r... read more

Brittany M's profile image
Brittany M 
4 years ago

Not very good customer service and can't get anyone to return your calls 

samir m's profile image
samir m 
5 years ago

very bad customer relation. the company make cars that's full of problems and they all starts right after the warranty expires. warranty was 1 month over then the car would not start. have to wait for the car to cool down because of deffective starter but honda dont care they just say they are not doing any thing about it and i will have to pay out of pocket 

Ting Y's profile image
Ting Y 
5 years ago

I wish I would've known Honda corporate office had a BBB rating of F. I had an issue with my Honda CRV (bought brand new 2 years ago). The problem was not a consistent problem so I did not take it into dealership. The problem definitely appeared when the car was under the 36,000 miles but became more consistent at 37,000 miles. I called the dealership and they wanted to charge me $150 for diagnostic fee alone (this car was brand new 2 years ago). They said I can call Honda corporate to ask them to extend the warranty (since ... read more

Brit R's profile image
Brit R 
5 years ago

This company deserves (0) stars. They are the absolute worst. Customer service sucks!! What ever you do, do not purchase a Honda. I've only had my car for a year. I have not had ac in my car all summer. ð?¥µ At first it was hot air coming out of the driver side and cool air on the passenger **** but now it's heat coming from both sides. When my ac stopped functioning I took it to a Honda dealer. I was told the part was/is on back order and they have no idea when it would be in stock. Honda refuses to issue this as a recall.... read more

Marco H's profile image
Marco H 
5 years ago

If your aren't planning on spending any money or just here for a "tire check" you will 100% be treated like the lowest scum of the earth. If you don't schedule an appointment you can 100% expect to wait. Imagine being told to have to wait for hours just for some single random mechanic to look at it and and turn off the notification on the dash rather than having to do anything to the tires themselves. Oh yea they also don't wash cars anymore because of the "pandemic" greatest service... 

Jesse H's profile image
Jesse H 
5 years ago

Tried calling costumer, had me on hold for ever , I have 2015 accord, the plastic on the head lights have 3 to 5 inch cracks , have to Fix my self can't afford to pay $ 2,000 before the rain comes ð??? 

Abraham M's profile image
Abraham M 
5 years ago

2018 Honda Clarity Touring 61,000 miles My A/C condensers has failed, I was told this information by the dealer. I was told it would cost $2,200 and I would have to pay out of pocket. 

Gary C's profile image
Gary C 
5 years ago

Honda does not stand behind there products I have a 2015 CRVwith oil consumption problems and they refuse to do anything about it. 

Frequently asked questions about American Honda Motor

How is American Honda Motor rated?

American Honda Motor has a 1 star rating with 79 reviews. 

When is American Honda Motor open?

American Honda Motor is closed now. It will open on Monday at 9:00 a.m. 

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