American Honda Motor

Rosalind G 

on BBB

4 years ago

My technology is messed up and I have brought it in for 9 mos and spent hours and hours on it and it is still not working...what a waste of my time....I am very unhappy with it and I also think it is much noisier when the EV is on than my friend's Camry hybrid. Also, my gas mileage is no where near what was advertised. They are known as great cars and I am not impressed. Also,, when I purchaed my car I paid one third down and when I wanted to add warranties the financial person told me I had to add dthem to my loan. I said t... read more

Ken M 

on BBB

4 years ago

Window sticker stated seats are leather on my 2021 Ridgeline RTL-E. Called Honda several times & was blown off. 

Sukhu 

on BBB

4 years ago

I bought a new Honda CRV in 2018. Last year. I took it in to a Honda dealership- Honda of Valley Stream NY for oil service. With their poor and careless service, they added in double the amount of oil into the engine that was required. The next week I was on my way to VA. when the vehicle started over- heating,smoking and literally cut-off in the middle of the I 95 high way. I took the vehicle back in to the dealership because the vehicle was not operating as before the incident and the dealership -Honda of Valley Stream NY ... read more

Michael H 

on BBB

4 years ago

Honda sold my uncle a brand new Odyssey which after only XXXXX miles has paint peeling off multiple areas of the vehicle as well as a dysfunctional clear coat. They never contacted him regarding service bulletins or for any of 2 recalls. When my elderly uncle could not leave the house due to medical comorbidities and a raging pandemic, Honda refused to extend their repair and recall period. When he asked Honda to stand by their product, the company refused and insulted us stating we were not loyal to the brand. Honda sco... read more

Nicholas A 

on BBB

4 years ago

I purchased my 2021 honda accord back in February from sport honda in silver spring. A couple weeks after getting it i had side swiped the curb. Since i had paid for the tire protection plan when i bought the car, so i thought i would schedule an appointment to take it back to get the rim repaired. Scheduling an appointment at Sport Honda was not easy because you constantly got transferred or was asked to leave a voice mail and they would get back to you but never would. Driving to sport honda is about a 45 minute drive for ... read more

BPR 

on BBB

4 years ago

When I purchased the new 2018 Honda Pilot in June 2018 from Victory Honda Sandusky, OH, I noticed that the hood vibrated excessively at highway speed. I brought it to the attention of the dealership the day after purchase and again at the first oil change. Both times I was informed that due to the lighter metals used in the hood to save weight, the vibration was normal. On March 5, 2021, while driving on the highway at about 65mph, I noticed a loud "slapping" noise coming from under the hood. Upon inspection, it was discover... read more

Patricia S 

on BBB

4 years ago

Customer service is almost non-existent with this company. My car was financed through Honda Financial and when I moved out of state, the DMV in my new state required the lien-holder to sign off on some paperwork, proving that I indeed, was the person financing the vehicle. I sent the paperwork after filling out my section asking that the section for Honda be completed and returned to my new state's DMV office, with my personal check attached for the DMV fees. After three months of trying to track down the paperwork, I was f... read more

Leigh A 

on BBB

4 years ago

Beware! Honda Customer Service has taken a nosedive! Note that I have driven Hondas since 1989, and never intended to buy another brand. This post is in regards to the 2014 CRV I bought in 2018. The Sunday after Thanksgiving 2020 the battery was dead. My neighbor brought his charger over and charged the battery so I could get into town and purchase a new battery. He mentioned that I was in luck, because the battery was still under warranty. When I had enough charge, I went to Auto Zone and purchased a new battery. The AutoZo... read more

Hitesh J 

on BBB

4 years ago

I'm the unfortunate owner of the Honda 2017 CRV and I live in PA. I bought it new in October 2107. I noticed high oil levels and petrol mixing with the engine oil along with strong petrol smell in the cabin. There have been oil leaks. Many things like fuel injectors and other maintenance needed due to faulty engine hardware and cheap materials used in the engine. All items mentioned above occurred within 1st and 2nd. year of ownership. Initially when I registered this complaint with local Honda dealer - they denied any thing... read more