This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Allstar Kia
- Tires
- San Bernardino, KY
About this business
San Bernardino's new Kia Superstore, "Rebuilding the I.E. one Kia at a time!"
Location details
735 Showcase Dr N, San Bernardino, KY, 92408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely poor marks. Lied to me repeatedly just to get me to come down there. Had one salesman try to poach me from another salesman. Then the original salesman did not even have the nerve to come tell me he had lied to my wife and I repeatedly. Worst part is their lying made me miss out on a deal with another dealership that in hindsight was legit in their intentions. I can only recommend to everyone I know to stay away from this dealership - far far away unless you like this kind of thing. Worse part was I was a very moti... read more
Business response:
Steagle, I am terribly sorry to hear about your experience with our Sales Department. We hold ourselves to the highest standards of customer service and take pride in performing honest work. It concerns me that our commitment to your satisfaction was not evident during your visit and I'd like the chance to speak with you in further detail about the matter. Please give me a call at your earliest convenience so we can work towards a resolution and take the appropriate steps to ensure this will not happen again. Kurt Anderson -... read more
It was the worst experience in my life. I had a kia optima for two months and they kept wanting new contracts and more money down. I got my old car back with 2 dents, and stolen license plate and missing mats. And the down payment of 2500 dollars they won't give me back. I was also asked out by the finance guy named Mojo and sexual harassed. I would never buy a car from these people. The owner is a jerk, he won't take responsibility for anything. And I will be seeing them I court very soon.
Worst Service ever! Don't buy from them! Scammers!
Thank u Michael Thatcher !!for being so honest & up front with us on our new purchase of our Kia Sorento u made it to easy !!! & when every other dealer said no !!! Kia San Bernardino made it happen !!!!
Business response:
Thank you for sharing this wonderful feedback with us Armenta! I am so glad to hear the Michael provided you with the exceptional service we strive to deliver to each of our guests. If you have any questions about your new Sorento please don't hesitate to stop by for a a visit! Sincerely, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
We got our 2015 Soul Kia the services we got from : Joe Covarrubias was exceptional he is friendly professional and HONEST I highly recommend him and I will go back with out thinking twice Thanks Joe!!
Business response:
Rosa, thanks so much for the nice review! Joe is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. I hope that you are enjoying your new 2015 Soul! Please don't hesitate to contact us if there's anything else we can do for you! Best regards, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Bought a brand new Optima. There is a sound coming from the tires so we took it to get check and they couldn't check it because the key to the lug nuts broke. Went and bought a new key from the dealership, also broke. Asked to get money back on the key since it's clearly a problem on their end. Manager would not agree and after all the commotion he started writing VIN number. When we asked why he was doing that he said so that next time we went to get our car service they can make sure to make us wait. They only care about m... read more
Business response:
Yesenia, I'd like to apologize for your negative experience. I can assure you that providing poor customer service is not how we intend to do business. I would appreciate the opportunity to speak with you further regarding your visit and try to make things right. Please contact me at your earliest convenience. Sincerely, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
All star kia was a great helpful place ....I had a great experience and a GREAT sales man: Joe Covarrubias people if you need a car he can make it happen! Very nice people working there
Business response:
We love hearing about customers that have a great experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Joe is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience as well. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Thanks to Joe and the team @ Kia San Bernardino .... However it would have been a blessing if you had bottled water for us...maybe pastries or chips.. something! Buying a car is a long and arduous process that could of been a lot more comfortable with a few simple amenities.
Business response:
Dina, I am pleased to hear that your overall experience with us was so positive. We work hard to make sure our guests have a wonderful experience and I apologize if some aspects of your prior visit with us were not up to your expectations. Your observations will certainly be taken in to consideration for areas where we may need improve. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Kurt Anderson - Sales Manager - kanderson@allstark... read more
Horrible
Frequently asked questions about Allstar Kia
How is Allstar Kia rated?
Allstar Kia has a 3.9 star rating with 112 reviews.
When is Allstar Kia open?
Allstar Kia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com