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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Explore the newest and greatest Toyota vehicles at All Star Toyota of Baton Rouge. We combine unsurpassed customer service with a myriad lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have vehicles to meet any need on our lot. We also carry a wide selection of Certified and Pre-Owned inventory for sale. After choosing your next car, our finance team will build you a personalized lease or loan deal. We also offer a full Toyota Service Center, making us your all-in-one ... read more
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Bye Dahlin Was sold Toyota 86 and sales person agreed on phone that foglights should be included but when we went there we went to parts and cost for them was way high. He then offered to look for a trunk mat and get back to me but I have never heard back from him. First service was a oil change my appt was at 0930 and I got there 20 mins early car was ready at 1130...... for a oil change. I heard another customer in the waiting area comment whether you have a appt or not it is always at least a two hour wait. I am outta her... read more
Business response:
Thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent negative experience at our dealership. We hope you will reconsider doing business with us again in the future.
Bye Dahlin Was sold Toyota 86 and sales person agreed on phone that foglights should be included but when we went there we went to parts and cost for them was way high. He then offered to look for a trunk mat and get back to me but I have never heard back from him. First service was a oil change my appt was at 0930 and I got there 20 mins early car was ready at 1130...... for a oil change. I heard another customer in the waiting area comment whether you have a appt or not it is always at least a two hour wait. I am outta her... read more
Business response:
Thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent negative experience at our dealership. We hope you will reconsider doing business with us again in the future.
Poor service and getting worse Sales department is good but after the car is sold, service is AWFUL!!! I have dealt with All Star for about 10 years and 4 vehicles. The service always kept me coming back!! The service has deteriorated so much in the last 2 years. The service department has great turnover and the advisors are clueless about the cars! They explained that the service advisors are from the sales department. Yesterday was the final straw! I went in for noise I heard under the hood that the salesman and service ad... read more
Business response:
Terry, thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent service appointment. We hope you will reconsider doing business with us again in the future.
Poor service and getting worse Sales department is good but after the car is sold, service is AWFUL!!! I have dealt with All Star for about 10 years and 4 vehicles. The service always kept me coming back!! The service has deteriorated so much in the last 2 years. The service department has great turnover and the advisors are clueless about the cars! They explained that the service advisors are from the sales department. Yesterday was the final straw! I went in for noise I heard under the hood that the salesman and service ad... read more
Business response:
Terry, thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent service appointment. We hope you will reconsider doing business with us again in the future.
oil change service and tire rotation very professional customer service. very clean ,comfortable seating waiting room
Business response:
Thanks for the awesome review, Lillie! We look forward to seeing you at your next service appointment!
Customer Survey My advisor went above and beyond to make sure that I knew exactly what was going on with the repairs on my vechile. The staff was very friendly and courteous at all times.
Business response:
Teri, thank you for taking the time to share your review with us. Our goal is to provide top-notch service and we are glad to hear you had a satisfactory experience at our dealership. The entire All Star Toyota of Baton Rouge team would like to thank you for coming in, and we look forward to seeing you at your next service appointment!
Rav 4 maintenance Tatiana was the customer service Rep who helped me. She was great. Explained all repairs to me and was very friendly.
Business response:
Susan, thank you for sharing your 5-star experience with us. Providing great customer service is always our top priority and we are glad to hear yours was satisfactory. Thank you for coming in, and we look forward to seeing you again!
Superb I wish to commend Marlo Paul, who in spite of a previous person who had hung up on me rather than working a bit to set up a service appointment for me, was exceedingly helpful and got me an appointment at THE perfect time for me!
Business response:
Olivia, thank you so much for choosing our dealership. We value you as our customer and strive to provide you with the best experience every single time. We are glad to hear that we made things right for you in the end, and we look forward to the lasting relationship with you!
Thank You Provided a progress of service rendered which were done expediently. This will be my Toyota dealer from now on.
Business response:
Stacy, thank you for taking the time to share your experience with us. We work tirelessly to ensure our customers receive the best experience possible and are very happy to hear yours was satisfactory! Thank you for coming in, and we look forward to a lasting relationship with you!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,029 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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