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All Star Toyota of Baton Rouge

4.5

About this business

Explore the newest and greatest Toyota vehicles at All Star Toyota of Baton Rouge. We combine unsurpassed customer service with a myriad lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have vehicles to meet any need on our lot. We also carry a wide selection of Certified and Pre-Owned inventory for sale. After choosing your next car, our finance team will build you a personalized lease or loan deal. We also offer a full Toyota Service Center, making us your all-in-one ... read more

Location details

9150 Airline Hwy, Baton Rouge, LA, 70815, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.53,024 reviews
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William Roy's profile image
William Roy 
7 years ago

Warranty work On 2016 Tacpoma. Very professionally handled. No complaints on repairs so far. 

Business response:

William, we are very happy to hear that you had a positive experience and thank you for coming in! We look forward to seeing you at your next service appointment! 

Joshua Rayburn's profile image
Joshua Rayburn 
7 years ago

Not so Good I was overall displeased by my experience. When I first walked in I patiently waited in line until it was my turn. When I make it up to the desk Mr. Van didnt say a word like " Hi sir be with you in a sec" or anything like you would expect. He turns around walks away and disappears. After waiting all that time I then walk over to the only desk thats left where I see employees are at. After waiting a minute or two I ask Mr. Robert if there's someone I should speak to. He says "Yeah speak to anyone that's available... read more

Business response:

Joshua, thank you for taking the time to bring this matter to our attention. This feedback is being shared with our team to ensure this will not happen in the future. We sincerely apologize for your negative experience, and hope you will continue to do business with us. 

Joshua Rayburn's profile image
Joshua Rayburn 
7 years ago

Not so Good I was overall displeased by my experience. When I first walked in I patiently waited in line until it was my turn. When I make it up to the desk Mr. Van didnt say a word like " Hi sir be with you in a sec" or anything like you would expect. He turns around walks away and disappears. After waiting all that time I then walk over to the only desk thats left where I see employees are at. After waiting a minute or two I ask Mr. Robert if there's someone I should speak to. He says "Yeah speak to anyone that's available... read more

Business response:

Joshua, thank you for taking the time to bring this matter to our attention. This feedback is being shared with our team to ensure this will not happen in the future. We sincerely apologize for your negative experience, and hope you will continue to do business with us. 

Moses Simms's profile image
Moses Simms 
7 years ago

Highlander The service was timely and completed with the upmost professionalism. 

Business response:

Moses, thank you for sharing your experience with us. Providing great customer service is always our top priority and we are glad to hear yours was satisfactory. Thank you for coming in, and we look forward to seeing you again! 

Lana St. Aime's profile image
Lana St. Aime 
7 years ago

My experience at All Star My experience was awful. I made an appointment to get new tires; after watching people who had come after me, leave before me, a customer service rep finally told me that the wrong tires had been ordered. I discovered that the wrong label is on my car, so that really was not AllStar's fault, but how they handled it was atrocious. No one even said they would order the correct size; what kind of customer service was that. That was my first time visiting All Star, and will most likely be my last. I eve... read more

Business response:

Lana, thank you for taking the time to bring this matter to our attention. Please accept our sincerest apologies in regards to your recent visit. It is never our intentions to upset or waste our customers time. We hope you will reconsider doing business with us in the future. 

James Chandler's profile image
James Chandler 
7 years ago

Great Service I had a routine service and a recall accomplished in one day . 

Business response:

James, thank you for setting time aside to let us know how we're doing. We appreciate the feedback and look forward to seeing you again! 

Katherine Pitzer's profile image
Katherine Pitzer 
7 years ago

2006 Toyota Tundra My overall experience with the service personnel at All Star Toyota was pleasant. 

Business response:

Katherine, we are very happy to hear that you had a positive experience and thank you for coming in! We look forward to seeing you at your next service appointment! 

Katherine Pitzer's profile image
Katherine Pitzer 
7 years ago

2006 Toyota Tundra My overall experience with the service personnel at All Star Toyota was pleasant. 

Business response:

Katherine, we are very happy to hear that you had a positive experience and thank you for coming in! We look forward to seeing you at your next service appointment! 

Chandra Cheatham's profile image
Chandra Cheatham 
7 years ago

BR Girl Review The service provided was excellent. The service representative, Van, was the best!!! 

Business response:

Chandra, we are very happy to hear that you had a positive experience and thank you for coming in! We look forward to seeing you at your next service appointment! 

Frequently asked questions about All Star Toyota of Baton Rouge

How is All Star Toyota of Baton Rouge rated?

All Star Toyota of Baton Rouge has a 4.5 star rating with 3,024 reviews. 

When is All Star Toyota of Baton Rouge open?

All Star Toyota of Baton Rouge is open now. It will close at 8:00 p.m.  

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