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27700 Juban Rd Building 3, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Red Carpet Experience They literally roll out the red carpet for you! Easy, non-pushy staff. They are extremely knowledgable and helpful. Definitely recommend Leglue! I will be back.
Business response:
Dbp, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Leglue Nissan.
DO NOT RECOMMEND VERY disappointed in this dealership. Buying a vehicle should be a happy time in your life. This place made my process disappointing and miserable. Once I bought my vehicle I left happy and thought I was done with my paper work. They called me and needed more information every day for over a week. It was something new every single day. When I called them back I would be transferred to different departments- apparently people don’t know what they are doing. The person in charge of this dealership needs to tra... read more
Business response:
Rebeca, Thank you for your feedback. We appreciate your comments as they help us improve. Will you reach out to us so that we may discuss this further? Please send us an email with your preferred contact information. Best regards, Customer Relations Manager reviews@allstarautomotive.com
Great people all around Every time I visit I always have a great experience at Nissan I'm a returning customer for the last 10+ years 4th Nissan vehicle I love the entire team thank you in assisting me eith my 2018 Nissan Altima and for helping me choose it and explaining it also service my millon questions personal thanks to Doc as well as Jimmy Chris and Jared i have and will continue to refer friends and family to Nissan and the entire Groppetti dealerships
corrected review i am writing to say that when I spoke to customer service about my loan payoff it was handled right away and I got a call back from that department. I was treated very well and the matter was handled. so I need to take back that earlier review. thanks for taking care of my loan inquiries.
Business response:
Thank you for giving us the opportunity to assist you with your loan payoff, Judith! We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit!
searching for a vehicle I was very disappointed I was told by a recent customer that you go for and beyond to help the customer as for as getting a vehicle I brought in a trade that I barely made it to the dealer ship to see if they could help but they couldn't I feel if I was honest to let you know what was wrong with my vehicle the least they could have done was went that extra mile to get me financed.
Business response:
Hi, I appreciate your feedback, and I am disappointed that your potential trade-in experience with us wasn't satisfactory. I would like to get in touch with you to discuss your situation further. Please contact us when you have the chance. I hope to hear from you soon. Best, Customer Relations Manager reviews@allstarautomotive.com
Great Experience We went to AllStar Nissan with less than 24 hours left to buy a car because our rental had to be returned the same day. When we arrived we were greeted by Patrick Hebert and he took us to his desk and wrote all our questions and concerns down and got us started with the process. We wanted the 2018 Pathfinder, everyone at Nissan was more than helpful and accommodating to our circumstances and they were able to help us secure the Pathfinder at a great rate! Thanks AllStar Nissan!
Business response:
Thank you for taking the time to share your experience with us, Tiara! We were happy to assist you with your automotive needs. Let us know if we can do anything for you in the future!
Poor Customer Service Purchased a 2014 Altima in July 2018. with an extended warranty. Weeks later rec'd a notice from GAI stating that warranty was denied. Contacted All Star and found out that it was because the employee responsible for completing paperwork submitted the wrong form, easy fix according the finance dept (that's who we were directed too to correct issue). However, they don't like to return calls or follow through with correcting issues. Made several calls, left several voice mails with several ... read more
Business response:
Lucy, It's unfortunate to learn of your disappointment with any lack of communication that has led to your distrust. Please rest assured I take your comments seriously and would appreciate the opportunity to best resolve your concerns. Please contact me at your earliest convenience. Thank you. Best, Customer Relations Manager reviews@allstarautomotive.com
Great sales experience! I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
CAR SALES THINK WHEN A SALESMAN IS WORKING WITH YOU....YOU SHOULD HAVE THE SALESMAN TRUST.....NOT THE CASE AT THIS DEALERSHIP....BE VERY CAREFUL ARE CAR WILL BE SOLD OUT FROM UNDERNEATH YOU...EVEN YOUR OWN DAD.....
All Star Nissan has a 4.6 star rating with 1,877 reviews.
All Star Nissan is closed now. It will open tomorrow at 9:00 a.m.
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