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If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Roy McLin On Friday Feb 13, took my Santa Fe Sport 2013 in for oil change & tire rotation. Oil got changed (or at least I assume it did) tires did not get rotated. And I know this because 1 of the tires is different from the other 3. In July 2014 I had a flat while in Texas and had to have tire replaced. Oct. 2014, took car in for routine oil change & tire rotation. Tire rotation wasn't done then either. Like I said the reason I know this is because of that 1 tire. I have always been treated well in the Service Dept. People ... read more
Business response:
Thank you for speaking to us regarding your concerns. We apologize for any inconvenience caused by our organization. Per our conversation, we were expecting you on Monday. Please give us a call to reschedule. We look forward to seeing you soon and making this right.
service is great and commendable! Service was quick and commendable! Waiting room was nice,clean, and comfortable.
Business response:
Our goal is to provide top-notch service so we appreciate your kind words about your experience. We would like to thank you for coming in and we hope to see you again in the near future.
Great Service We went to look for a car but were not really in need of one. However when we test drove a couple of cars at All Star Hyundai, the Sonata and the Elantra we liked the cars. We negotiated with the manager, switched from 2014 to 2015 and also changed our minds about the color several times. He was very patient and worked with us to give us a good deal. We were happy with the final outcome. We made a couple of trips on the same day as we had to think about it. We traded our old car and we got a fair price for it.
Business response:
Dee, thanks for taking the time to share your experience with us. We work hard to ensure we are providing a great experience for our customers and we are elated to see that you are happy with your purchase. We look forward to seeing you again soon and welcome to our All Star family!
Volvo of Baton Rouge is the BEST Amazing service. James M was the BEST!!! ask for him at Volvo
Business response:
We are very happy to hear that you had a positive experience and thank you for coming in. Welcome to our All Star Family, and we look forward to seeing you again soon.
Awesome/ perfection This has been by far my best experience with my vehicle repairs.
Business response:
Dianne, thank you for sharing your experience with us. Providing great customer service is always our top priority. Thank you for coming in and we hope to see you again in the near future.
Five Star Quality I purchased my vehicle at this dealership and have returned for service and maintenance. I am always pleased with the courteous, friendly customer service as well as being satisfied with any work being done.
Business response:
Sandy, we are pleased to hear your experience at All Star has been a good one. Thank you for sharing your review with us and for choosing our dealership. We are happy to hear you are satisfied with the service you have received and we look forward to seeing you again soon.
FIRST TIME BUYER and VERY SATISFIED W/EXPERIENCE I'm a first time Hyundai buyer. I couldn't be happier with my experience and Joseph Di Lorenzo was my sales person. I'm a researcher by profession and spent a week researching the safety ratings (NHITSA - Consumer Reports- JD Powers etc.) and value for the $ before contacting dealerships. Although I typically keep a vehicle for 7+ years, I also factored in resale within 3/5 years in my decision. And, I dread the typical sales experience that goes with buying a new car. Joseph ... read more
Business response:
Dee, thank you for taking the time to write this review! We work hard to ensure our customers have the best experience and we are thrilled you had a good experience with no pressure. Please know that we will always be here for you. Thanks for being a great customer and we look forward to seeing you again soon!
slow to replace brake light from beginning of appointment time to leaving it was 1 hour 45 min - just to replace 1 brake light
Business response:
Ans, thank you for taking the time to share your experience with us. We want to ensure all of our customers receive a great service experience so we are saddened to hear that we fell short of your expectations. We apologize for any inconvenience we may have caused you. We appreciate that you would still refer us to your friends.
slow to replace brake light from beginning of appointment time to leaving it was 1 hour 45 min - just to replace 1 brake light
Business response:
Ans, thank you for taking the time to share your experience with us. We want to ensure all of our customers receive a great service experience so we are saddened to hear that we fell short of your expectations. We apologize for any inconvenience we may have caused you. We appreciate that you would still refer us to your friends.
All Star Hyundai has a 4.1 star rating with 1,728 reviews.
All Star Hyundai is open now. It will close at 8:00 p.m.
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