This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
All Star Hyundai
- Car Dealers
- Baton Rouge, LA
About this business
If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
Location details
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Oil change Oil change took one hour with appointment. First appointment resulted in one hour plus wait and car was not serviced so I had to forego the oil change.
Business response:
Michael, thanks for the feedback and apologies for the delayed response. It is very important to us that all of our customers have a good experience when visiting our dealership. I have spoken with one of the Service Managers and expect a call soon. We would like the opportunity to keep you as our customer. Please consider contacting our Communication Manager when it's time for your next oil change appointment and it will be at no charge to you. Thank you again and have an awesome day!
Recall Repairs Friendly service representive. They kept us informed of the progress of the repairs and of parts availability. They were very professional.
Business response:
Janelle, we love hearing about customers that have a great experience at our dealership, and we are glad you are one of them! Thank you for choosing our dealership and we look forward to seeing you at your next service appointment.
Jo Ann Payne This is my 5th Hyundai so you can see how pleased I am with Hyundai. The service is excellent but most of all I have had no serious problems with any of my vehicles. I could purchase most any car, but because of your warranty and service, I stick with Hyundai.
Business response:
Joann, we love hearing about customers that have a great experience at All Star Hyundai Volvo, and we are glad you are one of them! Thank you for choosing our dealership for your vehicle needs! We look forward to seeing you again soon!
Time Constraints Scheduled an appointment to have a door handle replaced on my car. It took an hour to get someone to give a response even with an appointment. It always takes way too long for service. When I come in with an appointment, I expect to be seen at that time. I usually am pushed for time and don;t have extra time to spare. They usually do a good job on service but the wait time is too long.
Business response:
Hello Shanda, please accept our apologies for not keeping you updated while the vehicle was in service. We hope you continue to be a customer of All Star and give us an opportunity to show you we have improved. Please consider contacting All Star's Communication Manager @ 225-925-2525 when you are ready to schedule your next appointment to ensure you will be serviced with the upmost respect for your time. Thank you again and have an awesome day
Time Constraints Scheduled an appointment to have a door handle replaced on my car. It took an hour to get someone to give a response even with an appointment. It always takes way too long for service. When I come in with an appointment, I expect to be seen at that time. I usually am pushed for time and don;t have extra time to spare. They usually do a good job on service but the wait time is too long.
Business response:
Hello Shanda, please accept our apologies for not keeping you updated while the vehicle was in service. We hope you continue to be a customer of All Star and give us an opportunity to show you we have improved. Please consider contacting All Star's Communication Manager @ 225-925-2525 when you are ready to schedule your next appointment to ensure you will be serviced with the upmost respect for your time. Thank you again and have an awesome day
Car being serviced at All Star Hyundai. Repairs to my vehicle were made in a timely manner. I had to have my radiator replaced. The repairs were completed in a few hours.
Business response:
Vernester, it's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.
Always top Notch Service Never mind at all going into this dealership. We are a Hyundai family..3 current Santa Fe's. Thanks for all.
Business response:
JW, thank you so much for choosing our dealership. We value you as our customer and strive to provide you with the best experience every single time. Thank you for sharing your review with us and we look forward to seeing you again.
Great service and clean facility. They changed the oil in my car and rotated the tires in a very timely manner. My car was returned to me freshly washed and I highly recommend this dealership and their service department.
Business response:
Jerry, thank you for sharing your experience with us. Providing great customer service is always our top priority and we are glad to hear yours was satisfactory. Thank you for coming in and we hope to see you again in the near future.
Car being serviced at All Star Hyundai. Repairs to my vehicle were made in a timely manner. I had to have my radiator replaced. The repairs were completed in a few hours.
Business response:
Vernester, it's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.
Frequently asked questions about All Star Hyundai
How is All Star Hyundai rated?
All Star Hyundai has a 4.1 star rating with 1,728 reviews.
When is All Star Hyundai open?
All Star Hyundai is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com