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All Star Ford
- Car Dealers
- Denham Springs, LA
About this business
All Star Ford combines legendary Ford dependability with the customer-first approach of the All Star group for an unbeatable Baton Rouge, Louisiana, car dealership experience. Ford's quality is built into every vehicle in our lineup of new cars for sale -- from the comfortable Ford Explorer to the capable Ford F-150 and Ford F-250 pickups. We also have quality used cars you can choose from. We even make financing simple, with an experienced team of experts who will craft a lease or loan deal around your needs and situation. ... read more
Location details
2586 Range Park Dr, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Unbelievable Lack of customer follow up between sales,sales manager and service Dept. No follow up on any customer complaint to general manager so don’t think that will help!
Business response:
Randy, We are concerned to learn you felt disappointed it took longer than expected to return any concerns. Your feedback is important us and we'd appreciate if you could reach out to us with more information so we can look into what happened. Best, Customer Relations Manager reviews@allstarautomotive.com
Unbelievable Lack of customer follow up between sales,sales manager and service Dept. No follow up on any customer complaint to general manager so don’t think that will help!
Business response:
Randy, We are concerned to learn you felt disappointed it took longer than expected to return any concerns. Your feedback is important us and we'd appreciate if you could reach out to us with more information so we can look into what happened. Best, Customer Relations Manager reviews@allstarautomotive.com
John Porter John Porter was wonderful to work with no nonsense just great service! He helped me find the exact car I was looking for very timely
John Porter John Porter was wonderful to work with no nonsense just great service! He helped me find the exact car I was looking for very timely
2017 platinum Eeverythig was great from the salesman to the finance manager to the General manager! The cleanliness of the vehicle was not very good. The truck was average at best. The windows were dirty and the wheels weren't clean.
Business response:
Kevin, thanks for taking the time to share this feedback with us, Kevin. Please accept out apology on the cleanliness of the vehicle, and the inconvenience. Congratulations on the purchase of your new 2017 truck, and welcome to the All Star Family. We hope you will continue to do business with us in the future.
Ms.Sharon-Ann B Parish Stuckey my service adviser is always helpful and honest. Even when he has nothing to gain he goes above and beyond to get you back on the road . I would give him 10 stars if I could. Roll Tide
Business response:
Wow, Sharon! Thanks for sharing your amazing customer service experience with us! We look forward to your next service appointment!
Fordedge I expected to have a hard time with the whole process given the reputation of many sales people. The person I dealt with was very warm and friendly. He knew his product and applied no pressure. I would recommend this dealership just on my experience with him.
Business response:
We love hearing about customers that have a great experience at All Star Ford, and we are glad you are one of them! Congratulations on the purchase of your new vehicle, and welcome to the All Star Family. We look forward to a lasting relationship with you! :)
Service on 10/3/17 Great service personnel and service writers. Been doing business with them for over 15 years.
Business response:
Frank, we are so grateful to have such amazing customers like yourself. We greatly appreciate your loyalty and trust you have in our dealership. Thank you so much for taking the time to share this awesome feedback! We look forward to providing you with awesome service for another 15 years!
Great Service My car was being serviced for replacement of a tail light and Heater repair. I was not notified that my repairs would not be finished util the next day , in a timely manner. They started my repairs on Monday at 830 am. I called at 3 pm and was told that it would not be finished till the next day.. Since it was warranty work, I was entitled to obtain a rent car. This was taken care of but was very stressful since the rental place closed at 530. I did not get approval for my warranty company till 4 pm. I ended up... read more
Business response:
Thank you for sharing your experience with us, Deborah. This is not the quality we provide, and we're saddened to hear the poor communication on our behalf caused an inconvenience for you. We appreciate your business, and hope you will continue as our customer for life.
Frequently asked questions about All Star Ford
How is All Star Ford rated?
All Star Ford has a 3.9 star rating with 777 reviews.
When is All Star Ford open?
All Star Ford is closed now. It will open at 9:00 a.m.
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