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All Star Ford
- Car Dealers
- Denham Springs, LA
About this business
All Star Ford combines legendary Ford dependability with the customer-first approach of the All Star group for an unbeatable Baton Rouge, Louisiana, car dealership experience. Ford's quality is built into every vehicle in our lineup of new cars for sale -- from the comfortable Ford Explorer to the capable Ford F-150 and Ford F-250 pickups. We also have quality used cars you can choose from. We even make financing simple, with an experienced team of experts who will craft a lease or loan deal around your needs and situation. ... read more
Location details
2586 Range Park Dr, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Big mistake Dropped my vehicle off for warranty repairs over 2 weeks ago. I’ve gotten nothing but excuses on why mar car still isn’t ready now they’re telling me they can’t find a part they ordered I’m a Uber driver this is costing me dearly now. If and when I get my car back I’ll never come back and I’ll definitely telling everyone I know not to go to Allstar Ford
Business response:
Phil, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at reviews@allstarautomotive.com? I look forward to speaking with you. Best Regards, Customer Relations Manager reviews@allstarautomotive.com
TCM repair Took my 2014 Ford Focus in for trans. Repair. Took them 2 weeks just to get the car in to Diagnose the problem. They 2 more weeks pass and they finally text me and tell me that the part, a TCM is on back order and with no idea when they can get the part. I checked the internet, and they are everywhere for sale. Last time they get my card to do anything. Just goes to shop the bigger the company the worse costumer service is.
Business response:
Britt, We take your feedback very seriously and would appreciate the opportunity to speak with you to address your review further. Can you please reach out to us at a time that is convenient for you? We hope to hear from you soon, Best Regards, Customer Relations Manager reviews@allstarautomotive.com
Worst customer service experience The "pushy hurry up and sign" to "get this guy our of here experience" To begin my experience I arrived at all star Ford / Dodge in Denham Springs to look at a white 2020 Ram 1500. I have already done my research, so I know what I am looking for. I wanted to a test drive to see the difference between my then, 2014 ram and the now 2020 rams. I will say I was impressed. So when we started to negotiate price, Josh and Ben became the pushy sign right here salesmen. After a few hours of talking I... read more
Business response:
Hi Kaylab, We are troubled by your comments in regards to our customer service. We always strive to ensure the best experiences for our guests. Given the opportunity, we would like to learn more about what happened. Your satisfaction is important to us so please consider reaching out to us when you can. Best, Customer Relations Manager reviews@allstarautomotive.com
Worst customer service experience The "pushy hurry up and sign" to "get this guy our of here experience" To begin my experience I arrived at all star Ford / Dodge in Denham Springs to look at a white 2020 Ram 1500. I have already done my research, so I know what I am looking for. I wanted to a test drive to see the difference between my then, 2014 ram and the now 2020 rams. I will say I was impressed. So when we started to negotiate price, Josh and Ben became the pushy sign right here salesmen. After a few hours of talking I... read more
Business response:
Hi Kaylab, We are troubled by your comments in regards to our customer service. We always strive to ensure the best experiences for our guests. Given the opportunity, we would like to learn more about what happened. Your satisfaction is important to us so please consider reaching out to us when you can. Best, Customer Relations Manager reviews@allstarautomotive.com
These people or liars!! They lied to me about the value of my car they gave me 7500 for my 2014 Nissan Maxima just looked on line they have it listed for $13994. They tried to sell me a mustang tell me it was worth $19800, and that I was getting it for 16100. My Credit Union caught it on there in the mustang was only worth $14800. So they would not process the loan. So I went back and got our 2014 Nissan Maxima. Please avoid going here. ... Oh and Thank you Riverland FCU!!!
Business response:
Woods, We take our customer feedback very seriously and would appreciate the opportunity to address your concerns further regarding your sales experience. Please reach out to us at a time that is convenient for you. Best, Customer Relations Manager reviews@allstarautomotive.com
Go somewhere else Where to start... first off they set up an appointment for me to come see a used car that I wanted. I had to take off and miss a whole day of work to make it to the appointment that is 2 hours away from where I live. I show up to my appointment and they didn't even have the car there for me to look at. Told me that if I went ahead and singed for it, that when I see the car and decide if I don't want it they would take it back. I was told that the car didn't have any aftermarket work or engine work done to i... read more
Go somewhere else Where to start... first off they set up an appointment for me to come see a used car that I wanted. I had to take off and miss a whole day of work to make it to the appointment that is 2 hours away from where I live. I show up to my appointment and they didn't even have the car there for me to look at. Told me that if I went ahead and singed for it, that when I see the car and decide if I don't want it they would take it back. I was told that the car didn't have any aftermarket work or engine work done to i... read more
Great people to do business with Hands down, better than Robinson Brothers. Instead of keeping my truck for six days, I was in and out of All Star Ford in one day. Shout out to Brian for his professionalism and courtesy. He kept me in the loop and was helpful with the entire process. They have a new customer now.
Business response:
We are proud to have earned your future business, Robert. Thank you for the amazing feedback. We are always eager to assist you with the upkeep of your truck.
SO EXCITED! I had a great experience buying my new F-250 from Ray over at All Star Ford in Denham Springs, LA. I knew exactly what I wanted and Ray made that happen for me at a better price than I expected. Ray was very patient, kind and knowledgeable. All I know is that I wouldn't have been able to deal with me, so this man needs a raise. Thank you to everyone at All Star Ford making this big decision for me so enjoyable!
Business response:
Patrick, thank you for the great feedback! We are so excited to learn Ray and our team has given you exceptional service! We appreciate your business and hope to see you again!
Frequently asked questions about All Star Ford
How is All Star Ford rated?
All Star Ford has a 3.9 star rating with 778 reviews.
When is All Star Ford open?
All Star Ford is open now. It will close at 8:00 p.m.
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