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All Star Ford
- Car Dealers
- Denham Springs, LA
About this business
All Star Ford combines legendary Ford dependability with the customer-first approach of the All Star group for an unbeatable Baton Rouge, Louisiana, car dealership experience. Ford's quality is built into every vehicle in our lineup of new cars for sale -- from the comfortable Ford Explorer to the capable Ford F-150 and Ford F-250 pickups. We also have quality used cars you can choose from. We even make financing simple, with an experienced team of experts who will craft a lease or loan deal around your needs and situation. ... read more
Location details
2586 Range Park Dr, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Tire Repair The experience this time was fine. Had to purchase a new tire. Have not been happy with service though in the last year. Different service people again. Not the same people that I usually deal with and they don't know my vehicle like my old service rep. Too much turn over.
Business response:
Ms. Evelyn you are right we did make some changes at our dealership to increase customer satisfaction. Thank you so much for sticking in here with us and know you a very much appreciated. It is our goal to keep our current staff and continue with training to ensure our customers are completely satisfied. Thanks again and have an awesome day!
Tire Repair The experience this time was fine. Had to purchase a new tire. Have not been happy with service though in the last year. Different service people again. Not the same people that I usually deal with and they don't know my vehicle like my old service rep. Too much turn over.
Business response:
Ms. Evelyn you are right we did make some changes at our dealership to increase customer satisfaction. Thank you so much for sticking in here with us and know you a very much appreciated. It is our goal to keep our current staff and continue with training to ensure our customers are completely satisfied. Thanks again and have an awesome day!
Quick, easy buying process The only disappointment was the cleanliness of the car upon delivery. Wasn't vacuumed well, Windows and windshield were all streaked, leather interior not clean... Sad I had to have the car detailed my first day... Definitely room for improvement. A new car should be immaculate when the new owner drives off.
Business response:
Darlene please accept our apologies and we agree with your comments. We want all of our customers to be excited with the purchase of their vehicle and we dropped the ball. We will definitely share your concerns with our sales staff in addition to our detailers to ensure this does not happen again. Please have an awesome day and give our service department an opportunity to win your business if you would ever have the need in the future.
Great experience Service was excellent. My car was ready on time and as promised.
Business response:
David, our team is happy to hear that you had a quick and easy service visit with us! Thank you for choosing All Star Ford, we look forward to seeing you again soon!
Quick, easy buying process The only disappointment was the cleanliness of the car upon delivery. Wasn't vacuumed well, Windows and windshield were all streaked, leather interior not clean... Sad I had to have the car detailed my first day... Definitely room for improvement. A new car should be immaculate when the new owner drives off.
Business response:
Darlene please accept our apologies and we agree with your comments. We want all of our customers to be excited with the purchase of their vehicle and we dropped the ball. We will definitely share your concerns with our sales staff in addition to our detailers to ensure this does not happen again. Please have an awesome day and give our service department an opportunity to win your business if you would ever have the need in the future.
Prompt, friendly atmosphere and great service My previous review should be ignored as some glitch was obvious. My service visit could not have been any better. Service tech was courteous and got me in and out with no hassle. All Star is my Ford dealer of choice !
Business response:
Mr. Frey, thank you for taking the time to update your review of your recent experience at All Star Ford. We thank you for choosing our dealership for your vehicle needs. We look forward to a lasting relationship with you! Have a great day!
Service Department Had to bring car back since the part that was replaced was factory defected. Service manager took care of it immediately. It was a Saturday and we had a family death out of town, he made sure were taken care of immediately .
Business response:
Thank you for taking time to write this review!
satisfied customer took Ford F-150 truck for scheduled maintenance and was totally satisfied....appt. was for 7:30 a.m. all was done in less than an hour....I was totally satisfied.
Business response:
Thomas, thank you for taking the time to share your review with us. We are proud to have a team of highly skilled technicians that can quickly and efficiently get you back into your vehicle. We appreciate your business and look forward to seeing you again!
repairs on f250 shocks I have a major problem with the parts department. I went in on a Friday for a minor problem Decided to have my shocks replaced. The parts department did not have the shacks in stock, so I set an appointment for the following Thursday. When I arrived at 655 for a 700 apt, the service advised me that the parts department DID NOT have my parts ordered. I was not happy because I had to do some changes to my personal schedule to make this apt. Now, the service department, after hearing my discuss, sent a pe... read more
Business response:
Richard let me first thank you for the great comments about our service team. I have shared your concerns with our Parts Manager and asked him to reach out to you. We want to keep our relationship moving forward and we are doing the necessary training to ensure this does not happen to you again. Thanks again and have an awesome day!
Frequently asked questions about All Star Ford
How is All Star Ford rated?
All Star Ford has a 3.9 star rating with 778 reviews.
When is All Star Ford open?
All Star Ford is closed now. It will open at 9:00 a.m.
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