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All Star Chevy Isuzu
- Car Dealers
- Baton Rouge, LA
About this business
Location details
11377 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 p.m. to 7:00 p.m. | |
| Sun | Closed |
My car buying experience from All Star Chevrolet Baton Rouge has been great! After my first vehicle purchase from All Star, there was no question who I trusted to go to for my second. From sales to service to management, they have shown their loyalty to me by being so willing to go above and beyond for anything I needed, and in return, they have made me a loyal customer! Everyone I encountered was very friendly, knowledgeable, and patient for any questions I had. Very impressed with All Star Chevrolet Baton Rouge!
Business response:
Kyna, what an incredible review! Our goal at All Star Chevrolet is to ensure we are providing top-notch customer service to our customers. Customers like you make doing our job easy. We are thrilled to have you as a member of the All Star Family. Congratulations on your new vehicle and thank you for your review, loyalty and trust! We truly appreciate it.
Sorry salesman..worst ever...will not return calls...didn't even wanna deal with us...bc we were doing a trade in..with 0 money down..just bc we dont have 20inch rims..and a flashy car...meant obviously that we were not entitled to get spoken to. Manager needed to call me!!
Business response:
Hello Ashley did you get the opportunity to speak with someone about the Silverado? If you are still interested, our Communication Manager would love to speak with you to further discuss your concerns and a possible resolution. Please call 225-925-2525.
Business response:
Thank you for taking the time to share your service experience with us. We apologize that your service repair was not done properly. It is our goal to satisfy all of our customer’s needs and we are saddened to hear your experience was unsatisfactory. Please know that we care about our customers and we are asking for another opportunity to keep you as an All Star customer. If you need further assistance, please do not hesitate to contact us. We can be reached at 225-930-4250. Thank you and have a good day!
We purchased a vehicle from this dealership and the vehicle is great but overpriced. The service department needs improving. My tires only have just over 20000 miles on them and the tread is worn and there are wires coming out of the tires and no matter how much warranty or insurance coverage I have All Star says that they will not replace them. I will never purchase another vehicle from them again and I would advise any of you not to. They Suck.
The last time I was there the guy in the service department humiliated me. I will not be purchasing my next vehicle from any All Star dealership.
Business response:
Thank you for sharing your experience in our service department. We apologize that you were not treated with respect. Customer service is very important to All Star Chevrolet and I hope you will give us another chance to assist you. Thank you and have a great day!
Last time coming here..worst service I've ever had. Not only did it take them a whole day (730 drop off...finished at 530) to replace a headlamp assembly, but they couldn't even follow such simple instructions as to keep the existing headlights (which were very expensive). Now I sit here for 35 minutes for them to fix the mistake and my truck is still sitting there nobody bringing it back to fix it. Who would have know to replace a headlight it's a 2 day job... only here! Pathetic!
Horrible customer! Salesmen just sitting around talking on there the cell phones. I had to ask for help. Don't waste you time with these lazy losers!
Business response:
Hello Charlie and please accept our apologies for not being properly greeted and not receiving the All Star treatment. Your comments will be shared with the entire sales staff to prevent this from happening to another customer. We would appreciate another opportunity to earn your business. We have 11 dealerships available to assist. Please consider calling our Communication’s Manager and she will schedule an appointment for you and ensure you receive our outstanding service. Thanks again and have an awesome day. We hope to h... read more
Business response:
Thanks for the 5-star rating Jacqueline!
I walked into the dealership knowing what I wanted and came out with it, and at a good price to. I could even grab the door handle before a mr. Bruce the top sales guy opened it for me, helped me find s the right car and jumped thru every hoop imaginable to make it happen. Overall VERY happy customer and will also be a loyal one for years to come. #2015chevymalibu
Business response:
Aaron, thank you for taking the time to write this review and Congratulations on your new Malibu! We work hard to ensure our customers have the best experience possible at our dealership and we are thrilled you had a good one. Thank you for choosing All Star Chevrolet and we look forward to seeing you again soon!
Frequently asked questions about All Star Chevy Isuzu
How is All Star Chevy Isuzu rated?
All Star Chevy Isuzu has a 3.1 star rating with 131 reviews.
When is All Star Chevy Isuzu open?
All Star Chevy Isuzu is closed now. It will open at 9:00 a.m.
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