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All Filters
- Water Filtration
- Salt Lake City, UT
About this business
Location details
795 1700 S #1, Salt Lake City, UT, 84104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To be clear, AllFilters produces a quality product and offers it at a competitive price. However, they routinely mislead their customers in the process while claiming their commitment to transparency regarding pricing.From their website: "We build trust through transparency about our products, pricing, and processes, believing that genuine, clear communication and truthful claims create lasting customer relationships."On July 4th, I received a promotional email from AllFilters with the subject line "48 Hour Sale on 10x24x1 *... read more
Business response:
Thank you for your feedback, ***********. Wed like to offer some clarity around our pricing and promotional practices, as transparency is something we take seriously.The 48-hour promotion you referenced was based on a discount from the manufacturers list price. This list price is set to reflect the products value in the broader market, not necessarily our standard selling price. While its true that our everyday pricing often reflects a steep discount from the list price, short-term promotions may reference that list price ra... read more
To be clear, AllFilters produces a quality product and offers it at a competitive price. However, they routinely mislead their customers in the process while claiming their commitment to transparency regarding pricing.From their website: "We build trust through transparency about our products, pricing, and processes, believing that genuine, clear communication and truthful claims create lasting customer relationships."On July 4th, I received a promotional email from AllFilters with the subject line "48 Hour Sale on 10x24x1 *... read more
Business response:
I have no idea why the formatting of my review is so bad. Sorry everyone, I didn't write it that way.
Their claim that some filters are "made to order and unreturnable" is completely fabricated. You can order a filter from All Filters THRU Amazon that is completely returnable without question, but if you order the EXACT SAME filter directly from ************************ they absolutely refuse to accept a return if the wrong size was accidentally ordered. This company has lost a customer forever.
Received (2) Shipments of Pool Filters and when I went to change filters which was after 30 days I found the filters were all too long to fit filter housing. I contacted All Filters and explained these were wrong size filters but since 30 days had passed they refused to replace them.I offered to pay all freight charges and they could put wrong filters back into inventory and send me the correct size filters. They still ********** do not do business with All Filters as they will not accept responsibility for their mistakes or... read more
Business response:
Thank you for sharing your feedback. We understand your concern, and we want to clarify the situation. Prior to your purchase 5 months ago, we took the time to verify both the size and model with you over the phone to ensure it was the correct fit for your needs. The reason we are unable to process your return now is that it has passed the return deadline as per our return policy. We did offer to accept the return with a restocking fee as a gesture of goodwill, but we understand that you declined that option.
Great, expedient service. Very good price . User friendly website. Will order again..
Purchased upon recommended of a neighbor and positive online reviews. Excellent price. Always a fan of free shipping! **************** helpful with process of elimination questions when my package was delivered to an old address.
Thank you, they work like the original which are getting harder to find.
Great customer service. The rep answered all my questions and I had a lot. I thank her for Being patient with me and then I felt confident when I put my order in that I was getting what I needed. I dont know that I can have the same patience she did especially in a ft basis.
Got my order in time, as usual. Thank you ****
Frequently asked questions about All Filters
How is All Filters rated?
All Filters has a 4.6 star rating with 443 reviews.
When is All Filters open?
All Filters is closed now. It will open on Monday at 9:00 a.m.
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