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Alight Riverside
- Apartments
- Riverside, CA
About this business
Student living never looked so good. Need a morning boost? Recharge with a workout in the 24-hour fitness center. More of a night owl? Get some work done in the study rooms or business center. Need to unwind? Catch some sun by the pool or get a pickup volleyball game going.
Location details
1400 University Ave, Riverside, CA, 92507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is the absolute worse place to move into. The people living there are not the problem, it is the poor management. I moved in as a second year college student to "grow up" a little. Everyone was so nice and helpful the first month and then everything went downhill. I signed two leases because when I needed to move in, I was told I could only move in with a signed second lease. I moved out in the middle of my lease and knew I would have to pay until someone moves into my room. I asked for my lease three times in five mont... read more
Business response:
Hello *****, Thank you for bringing this to our attention. Could you please list the name of the property so that we can further assist you. We would also like the opportunity to further discuss this issue with you. Please contact us at customercare@peakcampus.com. Thank you
TO WHOM IT MAY CONCERN, MY WIFE AND I MOVED INTO THE UPTOWN EAST APPARTMENTS ON JULY 21st 2017. OUR FIRST WARNING SHOULD HAVE BEEN ON THE DAY WE MOVED IN WHEN THE SALES ASSOCIATE INFORMED US THAT OUR NIPSCO WHICH WAS SUPPOSED TO BE INCLUDED IN THE AGREED APON PRICE WAS ONLY COVERED UP TO $30.00 PER MONTH AND ON AVERAGE RESIDENTS PAY AROUND $30.00 TO $50.00 OVER WHAT IS SUPPLIED BY THE APPARTMENT. WE BLEW THAT OFF AND CONTINUED ON ONLY TO NOTICE IMMEDIATELY THAT THE APPARTMENT WAS DIRTY. COB WEBS, BIG RED STAIN ON THE CARPET ... read more
Business response:
Hello, We are disheartened to hear that your experience at Uptown East has been less than satisfactory. We are happy to discuss your concerns further so that we can rectify these issues immediately and make your continued stay much more enjoyable. Please contact our customer care department at 1-866-683-5972 or via email at customercare@peakcampus.com. We would like to work together as a team to create a better experience for your and your spouse moving forward. Thank you
My college-age daughter and I had a terrible experience with one of the Peak Campus properties, the Towers on Franklin in Richmond, VA. She moved into her apartment on January 10, 2018. Due to concerns for her safety, she moved out four days later. When we visited the building on December 16, 2017, I made sure to ask about the security features of the building. The leasing agent assured us that the building was a controlled access building (and the building's website lists that as one of the building's "amenities"), with a b... read more
Business response:
Hi Mr. ******, We appreciate your honest feedback and are disheartened to hear that you and your daughter did not have a pleasant experience at The Towers. I would like the opportunity to further discuss your concerns. Please give me a call at 1-86-683-5972 or email me at customercare@peakcampus.com at your earliest convenience. Thank you, JaLeesa
i honestly thought it was a great move... the price seemed right. as a single mother on a fixed income. pool was nice location was nice. but even in the most beautiful gardens, there snakes. money hungry soul sucking snakes. the office ladies. **** of liars n they really don't have the tents best interest at heart. long story short, I moved in to hazelwood with a person I thought was my friend n stole my wallet n it contained my rent money n monthly budget money. then roommate n I had a falling out . she called the cops stir... read more
Business response:
Hello, Thank you for bringing this matter to our attention. I would like the opportunity to continue speaking to you so that we can find a solution to this. Could you please reach back out to customer care at customercare@peakcampus.com or you can email me directly at jholman@peakcampus.com. I look forward to speaking with you. Thank you, *******
if I could give 0 stars would! DO NOT rent from here! I live in a student housing complex in Columbia, SC and stuff is always broken and it is very unsanitary here!! there is vomit, stains, trash, old food, etc. everywhere!
Business response:
Hi ******, We appreciate your honest feedback and would love the opportunity to discuss your concerns with you. Please contact me at 1-866-683-5972 or customercare@peakcampus.com. I look forward to speaking with you. Thank you, JaLeesa
This company has apartments that partake in ILLEGAL practices. Make sure you know your rights prior to moving in. I know that every review must be taken with a grain of salt. "Only upset people write reviews". So I am going to write a review of the good and bad time I spent there. The first two months I spent there weren't so bad. The price was cheap so I really didn't mind infestations (It was just crickets), rowdy neighbors, or their practical refusal to repair anything. After that, things became worse but bearable. During... read more
Business response:
*******, We regret to hear that your experience with us was not a more positive one. We are genuinely disheartened to hear that you have had an unpleasant experience with our team and Peak Campus as a whole. We pride ourselves in providing exceptional service to all of our current, future and previous residents and I am concerned to hear that we fell short in your eyes. If you would like to meet with me in person to discuss please email me at rcabrera@peakcampus.com to set up a time that works for you or you can contact cus... read more
Worst apartment complex ever. I needed and ADA apartment and they placed me in one with three STAIRS. STAIRS. The other entrance had a ramp but they closed the parking lot over there so I did not have access to the ramp. On top of over charging and not fixing anything. My neighbor's pipe burst and ruined my ceiling. I had water dripping in RUINING my carpet and recliner. It was NEVER fixed in the 8 months I lived there then I GOT CHARGED FOR THE CEILING DAMAGE!!!! ARE YOU KIDDING ME??? I would give zero stars if possible. Th... read more
Business response:
We regret that your experience was unfavorable and would like to learn more so that we can help the management team improve in the future. Please reach out to our Customer Care line at 866-683-5972 so we can get more information from you. Thank you.
The management at the Woodlands of College Station is extremely incompetent. When I received my final account statement I noticed my pet deposit was missing, after a month of emails, calls, and even going in, the issue still was not resolved. It was not until we were able to speak to a manager that we learned that the pet deposit had been filed as rent and used and thus I would not receive a pet deposit back. Even though the result was not what i wanted I was just happy to finally be done with this horrible company.
Business response:
Please accept our sincerest apology for the issues you had at this community. While we regret that your experience was unfavorable we appreciate your feedback so we can work on improvements in the future. Thank you.
Absolutely horrible experience. The original room that was assigned to my son should not even be considered inhabitable. The toilet was so dirty it wouldn't flush. The shower tub was so filthy you couldn't even see it's bottom. There was rust on the bathroom faucets. Mold and mildew on the walls and ceilings. The bed frame was broken. The carpet so stained you couldn't tell it's original color. All baseboards along the kitchen cabinets were rotted away. His door lock didn't work, neither did the lights. New room is better bu... read more
Frequently asked questions about Alight Riverside
How is Alight Riverside rated?
Alight Riverside has a 2.3 star rating with 273 reviews.
When is Alight Riverside open?
Alight Riverside is closed now. It will open at 10:00 a.m.
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