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Alaskausa Mortgage Company

4.4

About this business

Alaska USA has branches in Alaska, Arizona, California, and Washington and serves more than half a million members worldwide. With a full range of financial services, members have everything in one place, including checking and savings accounts, consumer loans, credit cards, and mortgage loans that are offered by Alaska USA Mortgage Company. In a growing number of locations, Alaska USA also offers business services, commercial and personal insurance, and real estate loans. 

Location details

33530 1st Way S, Ste 201, Federal Way, WA, 98003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.4214 reviews
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Krystal Bussart's profile image
Krystal Bussart 
6 years ago

…………………………………………………………... 

Lisa Cook's profile image
Lisa Cook 
6 years ago

THE WORST EVER! closing accounts and had no right to and now refused to give back the over 1k in the account. you guys are a freaking joke 

Autumn Werczynski's profile image
Autumn Werczynski 
6 years ago

The WORST customer service ever, before I even finished explaining what was wrong the representative had cut me off and told me there was nothing they could do, absolutely no sympathy and the manager was rude and actually encouraged me to transfer to a different banking institution. I have been with this bank for SIX years and they couldn’t approve me for an auto loan while another bank could. 

Teresa Johnson's profile image
Teresa Johnson 
recommend  Recommended
6 years ago

Professional service given by very nice people. 

Christian Berg's profile image
Christian Berg 
6 years ago

garbage service, they stole from my 4 year old sons account to make a loan payment on my account without authorization or sympathy. when asked to reverse it as it was not my money they rudely refused to help me in any way and closed my account without even trying to keep someone whos been with them for almost a decade. don't do business with these scum. 

Alison Portulano's profile image
Alison Portulano 
6 years ago

A company that will willing steal money from a 4 year old to pay someone else's debts is the kind of scum company you don't want to be apart of. also lying about who's connected to an account to try and justify it is the reason I will never do business with them again. I'd strongly encourage everyone else so to do the same. who knows maybe your kids next! 

Wanda Sue Page's profile image
Wanda Sue Page 
recommend  Recommended
6 years ago

They are the best bank I got for years. Got a loan how many times, they are all nice when I go to the bank. I told my brother bout this bank now he got bank wt you guys. 

Christine Craig's profile image
Christine Craig 
recommend  Recommended
6 years ago

They are always willing to help 

David Hicks's profile image
David Hicks 
recommend  Recommended
6 years ago

Member Service in Bethel is the best. All staff very friendly and knowledgeable. 

Frequently asked questions about Alaskausa Mortgage Company

How is Alaskausa Mortgage Company rated?

Alaskausa Mortgage Company has a 4.4 star rating with 214 reviews. 

When is Alaskausa Mortgage Company open?

Alaskausa Mortgage Company is open now. It will close at 5:30 p.m.  

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