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Alaskausa Mortgage Company

4.4

About this business

Alaska USA has branches in Alaska, Arizona, California, and Washington and serves more than half a million members worldwide. With a full range of financial services, members have everything in one place, including checking and savings accounts, consumer loans, credit cards, and mortgage loans that are offered by Alaska USA Mortgage Company. In a growing number of locations, Alaska USA also offers business services, commercial and personal insurance, and real estate loans. 

Location details

33530 1st Way S, Ste 201, Federal Way, WA, 98003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.4214 reviews
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Lea Fields's profile image
Lea Fields 
6 years ago

Had a bad experience at the end of our loan. Super disappointed in how they handled it. 

William Bader's profile image
William Bader 
recommend  Recommended
6 years ago

8 Billion Dollar Credit Union 

Edward Wieliczkiewicz's profile image
Edward Wieliczkiewicz 
7 years ago

NEVER USE THEM IF YOU ARE TEAVELING. THEIR SYSTEM IS BROKEN. MY SON REGISTERED 3 TIMES AND THEY KEEP PUTTING A HOLD ON HIS CARD. THEY ARE MAKING IT MORE DIFFICULT EACH TIME 

Kerry Crocker's profile image
Kerry Crocker 
recommend  Recommended
7 years ago

I hope you will reconsider closing the downtown Juneau Branch I chose this bank because of this location I guess I will be looking for a new bank! 

Alexandria Wilcox Harris's profile image
Alexandria Wilcox Harris 
7 years ago
Joel Reitz's profile image
Joel Reitz 
7 years ago

After being a good customer of Alaska USA for year, including two mortgage refinances, we missed one mortgage payment due to a family crisis requiring me to be out of state for a month. As soon as the error was discovered our account was brought to current. Alaska USA turned us in to the credit bureaus and our credit scores, both mine and my wife’s dropped sharply. I wrote a letter explaining the circumstances and asked Alaska USA to remove the ding from our credit. I get a for. Letter back weeks later saying that their info... read more

ZD Töpfer's profile image
ZD Töpfer 
recommend  Recommended
7 years ago

Have to say I'm a wee bit disappointed with customer service. A few days ago I called CS to find out information, as to why my Quicken software could no longer communicate with AlaskaUSA. The agent on the end of the line said he didn't know of any issues and i should contact Quicken to resolve my issues. Then Quicken support tells me it has to be a bank problem. So I contact AlaskaUSA again today and find out that their Ultrabranch network has some major technical problems, and they don't have an estimated time frame as to w... read more

JM David's profile image
JM David 
7 years ago

Just spent an hour and a half being transferred and repeating information that I had provided multiple times on different occassions to obtain a loan. Lack of follow through and communication/correspondence. 

Marie Destinée Kaahu's profile image
Marie Destinée Kaahu 
10 years ago

Frequently asked questions about Alaskausa Mortgage Company

How is Alaskausa Mortgage Company rated?

Alaskausa Mortgage Company has a 4.4 star rating with 214 reviews. 

When is Alaskausa Mortgage Company open?

Alaskausa Mortgage Company is closed now. It will open at 9:00 a.m. 

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