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Al Serra Fast Lane

4.1

About this business

Location details

6201 Saginaw Rd, Grand Blanc, MI, 48439, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.1730 reviews
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Michelle Mihelich's profile image
Michelle Mihelich 
10 years ago

Hello, I purchased my 2014 Subaru Outback from Al Serra Auto Plaza in Grand Blanc last year. I was having an issue with my vehicles Bluetooth audio system. I called and spoke to Greg Pratt from the “A” Team on 06-24-15. Greg was able to talk me through the pairing process. He stayed on the phone with me past his quitting time. I appreciated the help from Greg and the fact that he was extremely professional and friendly. Thank you!!! Michelle Mihelich 

Shawn Thompson-Geary's profile image
Shawn Thompson-Geary 
10 years ago

I am so very thankful for the Dodge service team!! They are exceptionally kind, understanding, positive, timely, and more than welcoming :) From the first phone call, to picking up your vehicle, they are more than accommodating, and generous!! I'm ABSOLUTELY impressed, AND satisfied :) ☆☆LeAnn and Deon are FANTASTIC☆☆ 

Dave Herron's profile image
Dave Herron 
10 years ago

Treated my wife horrible will never go back there worst dealership ever 

Peg DuBuc's profile image
Peg DuBuc 
10 years ago

The combination of Sales & after Sales Support here is beyond belief. There is Jon Paris in the Buick/GMC Sales Department, Aaron Jacquez in the Service Department & Gregg Pratt on the technology A-Team. When I purchase anything anywhere else (not just cars - just anything), the ball ALWAYS gets dropped after the sale is made. NOT HERE - they all work together to give you the best experience possible. I would not even shop at another dealer. It's all about the entire experience, not just the sale, but the experience of the s... read more

Dale Baxter's profile image
Dale Baxter 
10 years ago

The "New Express Oil Change". Is no longer express. Less than acceptable. 

Mike Starr's profile image
Mike Starr 
10 years ago

I just want to let you know the service team at Grand Blanc Kia is top notch, I came in with put an appointment for a transmission and recall issue. The took care of the problem and had me on my way in a couple hours. No charge was the best part. Thank you. 

Percy McDowel's profile image
Percy McDowel 
10 years ago

Bought a 03 Pontiac Grand Prix. 2 weeks later alternator goes out. 1 month later had to get a brand new transmission. I'm still having problems with the now. First and last car I will buy from them 

Kaylee Lynch's profile image
Kaylee Lynch 
10 years ago

Tyler Boike went above and beyond to get me into a new vehicle! He worked to get me exactly what I wanted and at the price I wanted to pay! Tyler had lots of patience working with me as I'm extremely picky. Huge thank you to Tyler Boike and the Al Serra Auto Plaza team for my new car and a great experience. I will be a customer for life! 

Rick Morris's profile image
Rick Morris 
10 years ago

On hold for 20 minutes just to set up an appointment time for an oil change. Also tried their online appointment form and still haven't heard back from anyone. That was over a week ago. 

Frequently asked questions about Al Serra Fast Lane

How is Al Serra Fast Lane rated?

Al Serra Fast Lane has a 4.1 star rating with 730 reviews. 

When is Al Serra Fast Lane open?

Al Serra Fast Lane is closed now. It will open tomorrow at 8:00 a.m. 

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