Air Masters of Tampa Bay, Inc

Robyn F 

on BBB

3 years ago

I have been using Air Masters for approximately 25 years, 2 different houses and 2 different new units. I am pleased with the level of service, knowledge and professionalism of the whole company staff. I have always had their service agreement and would not go without it. Thanks, *****. 

Jon W 

on BBB

4 years ago

I wanted to let you know what a great experience we had with your Tech CJ. He was very informative about our new unit that we have. He explained everything he was doing and went over all of his findings in detail with me. He checked everything in great detail and did a wonderful job. We would certainly like to use him again if possible. He did a wonderful job. Thanks to Air Masters and CJ doing an excellent job. 

Dick P 

on BBB

4 years ago

CJ does a great job for your company. I've been a client for over 20 years. 

Chuck S 

on BBB

4 years ago

Having been a long-term customer of Airmasters of Tampa Bay, I have come to appreciate the promptness and professionalism of the company's service. 

Alain D 

on BBB

4 years ago

We needed our 20+year old AC unit replaced. In February 2020, we shopped around and we are very glad we chose Air Masters. Initial contact was a breeze. I spoke to Marilyn who was very professional and friendly. She set me up with a contact person (Tony) and sent me an email as confirmation. Tony came out and looked at what we had, LISTENED to what we wanted. We did tell him we were looking for estimates and he gave us great feedback and suggestions and never pushed for a sale, unlike the other two companies that came to my ... read more

Arnold W 

on BBB

4 years ago

I purchased a new Trane 4 ton 16 Seer unit. The installation technicians were professional, courteous and friendly they did a grate job. The unit is working very well, no problems. Thank you Air Masters. 

... 

on BBB

4 years ago

Installed a new AC about three years ago for apprx $11,000. It has stopped working several times (about 5). As I remembered, the first two was a challenge as they tried to blame the problem on the electrical wiring and wanted me to pay for it (I assure you... it wasn't a wiring problem).The following three times it stopped working I paid approximately $300 for each repair (Remember, this was a newly installed ac). The fourth time, with seemingly the same issue, they repaired leaving raw wires extending from the thermostat ex... read more

Carla L 

on BBB

4 years ago

Wanted to make a comment about my relationship with Airmasters. I call it a relationship because that is what it feels like. I have been with you guys for many years. Your company provides consistent service & communication as to when I need to schedule maintenance appointments etc. The technician Jim on 12/2/20 was outstanding. He was informative & professional. He took his shoes off after he was doing his work outside. He put my garden hose back in its place after using it to clean my compressor. He represents your company... read more

Clara P 

on BBB

5 years ago

I purchased a complete Trane AC unit in June 2018 for about 7 grand . It has been barely over 2 years and the unit has stopped working 4 different times, costing an additional 800. The unit stopped working again last month so I spoke with a manager to see if they could waive some of their fees but her response was "If you did not purchase additional labor warranty when you got the unit our fees are not covered". I do not recommend this company to anyone. They will not stand behind their work unless you pay for their extended... read more