Air Masters of Tampa Bay, Inc

Steven A 

on BBB

3 years ago

Excellent work and very professional. Both Robert & Sandy did a great job. 

Marcus S 

on BBB

3 years ago

DO NOT USE THIS COMPANY! If you do, BE SURE TO RECORD ALL CALLS WITH THEM!! My Trane unit is under warranty, so they were called to fix an issue. They charged me to assess it, which is fine obviously. However, during the initial assessment, I was being charged 1.5 hours when the guy was there for 20 minutes... I called to dispute the charges, and they reduced them saying "it was a technician error." (went from $280 to $120). The tech said he had to charge me for driving from the last job to my house... That should have been ... read more

Brenda S 

on BBB

3 years ago

The serviceman (Mark) that was at our home was very nice, informative and professional. He is a great asset to your company. 

Connie P 

on BBB

3 years ago

I just can't find the words to describe how much I appreciate what you, Casey, and Air Masters have done for me on my air conditioner. Saying "Thank you" is not saying what I truly feel so please know that the "Thank you" comes from the very bottom of my heart. 

Juanita S 

on BBB

3 years ago

I just wanted to thank Air Masters for the wonderful service that I received from their technician CJ. He was very courteous and professional. He was ever so informative about the pictures he took for all of the areas he was to service with my air conditioning unit. CJ was also able to answer other questions that I had. Thank you again Air Masters, it continues to be a pleasure after having done business with you for over thirty years! I feel proud to recommend your company and technicians like CJ to anyone that I know that ... read more

Thomas T 

on BBB

3 years ago

POOR NON SERVICE : I called for a service tech. for my AC Air handler which kept running. He shows up four days later not in the morning as scheduled but at 2:30 pm. He pulled out his tablet screen shot the machine name plate and comunicated with his office to verify my warranty. The tech took the cover off of my unit flipped the switch from cool to off never touched anything else no multimeter to check signal from thermostat to fan motor, and told me I need a new motor. Meanwhile the office informs me that it is up to me to... read more

Kevin C 

on BBB

3 years ago

I have been a delighted customer of Air Masters since moving into my current home over 25 years ago. Given your excellent service over so many years I may have begun to take it for granted. However, my latest experience with your Service Technician Juan reminded me of how consistently your team provides courteous and professional service, exceeds my expectations, and is the reason I continue to bring my heating and AC needs to you. I have also referred you to many neighbors, friends and relatives who have each let me know th... read more

Kevin C 

on BBB

3 years ago

I have been a delighted customer of Air Masters since moving into my current home over 25 years ago. Given your excellent service over so many years I may have begun to take it for granted. However, my latest experience with your Service Technician Juan reminded me of how consistently your team provides courteous and professional service, exceeds my expectations, and is the reason I continue to bring my heating and AC needs to you. I have also referred you to many neighbors, friends and relatives who have each let me know th... read more

Christina P 

on BBB

3 years ago

Mr. CJ did our Fall/Winter Tune-Up. This gentleman is excellent, very professional, and knowledgeable. He has also a very kind and friendly personality, and makes the customer feel well taken care of. We would like to have Mr. CJ come to our house again for the Spring/Summer Tune-up in April or May 2022.