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AFC Urgent Care Springfield

4.6

About this business

Location details

415 Cooley St # 3, Springfield, MA, 01128, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.62,839 reviews
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Elena Davidson's profile image
Elena Davidson 
recommend  Recommended
5 years ago

Very efficient staff , quick and professional a young blonde girl I believe her name was Elisa is amazing, I really hope I remember her name. I had my appointment at 4:20pm on December 25th I was there at 3:50pm I believe by 4 I was done . Fantastic Thank you for everything you do for us ❤️ 

Ellen Haley's profile image
Ellen Haley 
recommend  Recommended
5 years ago

Very pleasant staff and very accommodating. I went early so there was a wait time but they worked very quickly and professionally 

Barbara Jo Ford-Coffee's profile image
Barbara Jo Ford-Coffee 
recommend  Recommended
5 years ago

The doctor and staff were very nice....I received two shots along with other meds and feel so much better today. Was in and out in less than a hour. Highly recommend 

Business response:

Thank you for choosing us for your care. We’re glad you’re doing better. Please remember us for your future urgent care and family care needs. 

Candy Sutherland's profile image
Candy Sutherland 
recommend  Recommended
5 years ago

Felt safe- they were very nice and very efficient- the tech that did the test was very gentle! 

Jmysushine Djk's profile image
Jmysushine Djk 
recommend  Recommended
5 years ago

The process is jot clear enough. But the team is very professional and competent. 

Akilah Richard's profile image
Akilah Richard 
5 years ago

I just took my daughter in for rapid testing after I was told over the phone that the test without insurance was $150, get there and because she has flu like symptoms the test is now $275!!! Front desk person was very rude and unconcerned. How could the same test cost $125 more than what was quoted over the phone. The waiting room was packed so they are not being cautious having everyone packed on top of each other. Never going there again 

Kara Johnson's profile image
Kara Johnson 
5 years ago

Unfortunately I never had the opportunity to truly get the full experience. I called twice on today. The first time I was told to come after 3 for my physical because they were doing Covid-19 testing and didn’t mix patients which was fair. I called at 3:30 to ask if I could get a physical and was advised yes, to come in. I got ready and drove 30 minutes to arrive and to be told that I could not be seen because of the wait time. I told them that I was told to come in and I could be seen. I was told by front desk that they kno... read more

Business response:

We regret to hear that your recent experience was anything less than exceptional. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

Lois Siegler's profile image
Lois Siegler 
recommend  Recommended
5 years ago

The staff at Velocity Urgent Care in Rocky Hill were awesome when I needed sutures after cutting my thumb. They were all very friendly, caring and quickly got me in for evaluation. A special thanks to Will and Tara, who treated me with kindness and efficiency. As odd as it might sound, I actually enjoyed my visit! Would highly recommend to anyone who needs urgent care in Rocky Hill. Thanks so much! 

Vasy Ristich's profile image
Vasy Ristich 
recommend  Recommended
5 years ago

I went to get a test done & they were very quick & very organized & very personable & very attentive to every patient that came in 

Frequently asked questions about AFC Urgent Care Springfield

How is AFC Urgent Care Springfield rated?

AFC Urgent Care Springfield has a 4.6 star rating with 2,839 reviews. 

When is AFC Urgent Care Springfield open?

AFC Urgent Care Springfield is closed now. It will open at 8:00 a.m. 

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