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AFC Urgent Care Saugus

4.4

About this business

At AFC Urgent Care Saugus, it is our mission to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. We all share similar core values that drive us to bring the best of who we are to work every day. These values include respect and consideration for others, honesty, and integrity. It means compassion and kindness for all. Teamwork and a spirit of cooperation. Initiative and bringing excel... read more

Location details

371 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.41,116 reviews
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Jackie DiSarro's profile image
Jackie DiSarro 
4 years ago

My family member was seen at AFC urgent care of Saugus. He was seen for severe chest pain. It took over 1.5 hours for him to receive an EKG. To those who work in the medical field that is unheard of and extremely dangerous. He then received two more EKGs and was instructed to transport himself to the nearest ER. At the hospital he was diagnosed having a heart attack with increased troponin levels. This is concerning as he was advised to drive himself to the hospital, jeopardizing his safety and everyone else on the road. Thi... read more

Eric Schapero's profile image
Eric Schapero 
4 years ago

I had previously visited this location to get drug tested for my employer. That visit was smooth and uneventful When my wife told me she wanted to get a COVID antibody test I thought to go here. It took me a number of phone calls before someone picked up. I explained to the staff member why I was calling and asked if I needed an appointment. She replied you don't wed one, just be here before 7:30. I thought that sounded strange but said ok to myself. I asked if she was referring to am or pm. She said pm. I told Her I would b... read more

Tanya Crowell's profile image
Tanya Crowell 
4 years ago

I came to this place yesterday at 1:00. I needed a rapid test for work. The woman at the desk told me that all the appointments were taken for the day. They only allow 25 a day. She told myself and the other people waiting they could NOT make an appointment the day before. We had to call the the morning of at 8:00 AM. I came to the office at 7:30 AM before they opened to be sure to be first in line to call from outside or make an appointment at desk. The receptionist took my name and phone number yesterday on a post it. The ... read more

Dani Loughnane's profile image
Dani Loughnane 
5 years ago

I have been trying for three months to rectify a charge on my bill and I have not been able to reach anyone to solve it. Long story short I got charged for a test that 1. I never asked for 2. Never approved of 3. Was never told I was getting and 4. Never told the results. I only found out about the test when I received the bill! It would be nice if they could even just pretend like they care. 

Debbie Arsenault Jarvis's profile image
Debbie Arsenault Jarvis 
6 years ago

The nurse checking vitals was horrible !! X-ray tech was very nice as was the doctor. The nurse though should not be there she had problem taking vitals wouldn’t listen and when she asked my pain level she was over the top , she kept saying really ? Like she didn’t believe my pain level was a 6 after a car accident . 

Shawn Jacobsen's profile image
Shawn Jacobsen 
recommend  Recommended
6 years ago

The staff was very friendly and helpful. They helped me relax and I was in and out in no time 

Rick Jackson's profile image
Rick Jackson 
7 years ago

Open until 5 the website says. Went in the door at 4:40 with Cheryl's 87 or old uncle hacking and coughing and was told the doctor was seeing his last patient, come back tomorrow. Who do you report this to? Shut this quack house down! 

Janet Camuso's profile image
Janet Camuso 
7 years ago

Worse doctor ever!! Didn't even want to exam me was so rude! Looked in my mouth from across the room! Never even checked my heart rate was a total jerk! Worse doctor I have EVER seen!! 

Nicole Aguero's profile image
Nicole Aguero 
7 years ago

Frequently asked questions about AFC Urgent Care Saugus

How is AFC Urgent Care Saugus rated?

AFC Urgent Care Saugus has a 4.4 star rating with 1,116 reviews. 

When is AFC Urgent Care Saugus open?

AFC Urgent Care Saugus is closed now. It will open at 8:00 a.m. 

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