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Advanced Heat AC & Plumbing - Knoxville, TN
- Heating & Air Conditioning/HVAC
- Knoxville, TN
About this business
Heating, Air conditioning, and Plumbing service and installation company. Veteran owned, BBB accredited business w/ A+ rating, Angies List super service award winner, member of the TVA energyright quality contractor program, NATE certified, factory trained technicians and installers. Proud to be Trane dealer.
Location details
2501 Byington Beaver Ridge Rd, Knoxville, TN, 37931, United States
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Dominick did a great job! Highly recommended!
The visited on Monday and installed our tankless water on Tuesday. Zach did a great install and even had to drill 6� hole through brick wall. The price was higher than I thought it should be since we bought tankless heater, valve kit and vent kit.
Since this was back in 2020 (now 2022), I don't remember what job they were doing. Whatever it was, it was done properly & professionally. Annually, they service my heat pump & air handler. They have ungraded attic insulation. They have repiped most of the house (there were some problems with this - such as one of the couplings blowing out about 2 minutes after they left for the day. [They returned and made good on the problem.] And there is bubbling paint in the laundry room, behind a wall where they had removed paneling to... read more
Since this was back in 2020 (now 2022), I don't remember what job they were doing. Whatever it was, it was done properly & professionally. Annually, they service my heat pump & air handler. They have ungraded attic insulation. They have repiped most of the house (there were some problems with this - such as one of the couplings blowing out about 2 minutes after they left for the day. [They returned and made good on the problem.] And there is bubbling paint in the laundry room, behind a wall where they had removed paneling to... read more
EXCELLENT!
very professional and thorough
Very expensive for work performed. Did not install all the screws on fan assembly. Will not hire again
Business response:
We are sorry that you were dissatisfied with our company. It is a requirement of our technicians to go over pricing upfront before services are performed. Our goal is 100% customer satisfaction. If you feel that our prices are unfair or that you were wrongfully charged, please call our office and we will be happy to get this resolved.
Stay away from this company if you can. The technician was incompetent, unprofessional and late.
Business response:
We are sorry that you were dissatisfied with our company. Due to liability concerns and the safety of our technician we made the decision not to allow him to continue with the call. We immediately contacted your home warranty company that your call was through and sent them pictures and details as to why you would need a different company that could access your unit. Customer satisfaction is always our priority however, our employees' safety is also our priority.
Frequently asked questions about Advanced Heat AC & Plumbing
How is Advanced Heat AC & Plumbing rated?
Advanced Heat AC & Plumbing has a 4.8 star rating with 1,030 reviews.
When is Advanced Heat AC & Plumbing open?
Advanced Heat AC & Plumbing is open now. It is open 24/7.
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