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The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more
280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States
Get directionsPrompt, quick and fair price. Technician was knowledgeable and friendly. Will use again
Business response:
Thanks for calling M.E. Flow for water treatment services. We look forward to seeing you again.
Lincoln was great! He explained everything he was doing, checked the whole system and fixed the problem. He also recommended that we consider replacing our aging system but was not pushy about it. We will more than likely use M E Flow when it is time for a new system.
Business response:
Thank you for trying our services and sharing your satisfaction with Lincoln. We would be honored to help you replace your home's HVAC system. We look forward to seeing you again. Have a great day, Jack!
I have been contracted with another HVAC company for the past few years. Unfortunately, I began to suspect that they were recommending expensive work that really was not required. They recently tried to sell me on furnace repairs—replacement of the burners—that would cost nearly $2000.00. So, I contacted ME Flow based on recommendations from a neighbor. Sure enough, the ME Flow technician (Danny Q****) said the problem was simply dirt built up on the burners up that they merely needed to be cleaned, NOT replaced. He did a gr... read more
Business response:
Christopher, thank you for this excellent review of our company! We take great pride in always doing the right thing; we love it when our customers share that. Danny will be pleased to hear he was mentioned in your review. Thank you, and welcome to the M.E. Flow family!
M.E. Flow is an excellent company. We have had several plumbing issues and they make time for us every time we call. All the technicians are very knowledgeable and pleasant. We called Wednesday night about our well pump and Allen came by Thursday morning. He explained everything in detail . He had to call another man to bring a machine and he was very pleasant as well. They work hard and steady until the job was complete. I am very happy with the services they provide and will use them in the future..
Business response:
Thank you for your fantastic review! We do have the BEST plumbers. Happy to hear we got your well pump working again. Have a great day, Stephanie!
I can always count on ME Flow to meet their commitments and solve my HVAC and plumbing problems!
Business response:
Thank you for your review. We greatly appreciate the opportunity to serve you, Cynthia!
We discovered that our ac fan wouldn't turn off and had a service tech come out and access the situation. The tech confirmed that the blower motor needed to be replaced and we discussed that the part would be covered under warranty. $49 for the tech visit and a quote of around $700 was given for the labor of the replacement. At this point I didn't question anything since I am not the professional. Part was ordered and replacement was scheduled, all great interactions. The morning of the replacement a different tech arrived a... read more
Business response:
Hi Mike, We sincerely apologize that you did not have the best experience with one of our locations regarding pricing. We understand that price transparency is essential to our customers and we would like to be able to resolve this with you. In an effort to find a solution, are you able to provide the name of the business that serviced your home? We will be contacting their team to look into this in more detail and provide a better response. Thank you.
Chris did an excellent job. Not only listened to my concerns but implemented what I leaned towards even though it created extra work for him. He was competent and conscientious making sure the job was done right and the area cleaned up after. Pricing was fair and I did not feel price gouged at all which I have felt with other plumbers who work on commission. Got a consultation and quote for next plumbing job on my list. He took the time to explain my options thoroughly, listen to my concerns and made a recommendation but did... read more
Business response:
Thank you for calling M.E. Flow in Leesburg and trying our plumbing service. We love what you had to say about Chris! We are so grateful to have team members that care for our customers like their own families. We hope to see you again. Have a great day, Colleen.
Have been using M E Flow for 20 years. They have kept up with technology and take care to train new technicians. Service is always as scheduled and courteous.
Business response:
We are always training to ensure our team is prepared to provide the best service and satisfaction. Thanks for sharing, Angela!
This is a SUPERB company. We discovered them (recommended by our condo president) two years ago, and bought two HVAC systems for our dual-zone home. Those units are the quietest and most efficient units we've ever owned, anywhere. We continue to use M.E. Flow for our Spring and Fall inspections. They send expert technicians, and keep appointments exactly, with texts indicating their location. We have tremendous confidence in them and will always use and recommend them to others!
Business response:
Thank you for this lovely review! We are grateful to have excellent service technicians who treat our customers well. Thank you for your recommendations! Have a great day, Patricia!
Advanced Air Home Services has a 4.8 star rating with 934 reviews.
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