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The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more
280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States
Get directionsJamie did a thorough inspection of my plumbing and had several suggestions for repairs I hadn’t noticed. He also installed a new kitchen faucet that I provided. It is installed in a tight space but he did it quickly and it looks great
Business response:
Thank you for sharing your 5-star experience with our plumber Jamie! He will be happy to hear he was mentioned in your review! Have a great day Michael!
Technician was knowledgeable, efficient, polite. He provided recommendations, prices for same, if I so choose. Job well done!
Business response:
Thank you for sharing your HVAC service experience with KJ. He will be pleased to hear of your satisfaction. We thank you for choosing M.E. Flow to care for your heating and cooling system. Have a wonderful day, Joan!
We have used A+ for years with no issues until they were bought out & service/pricing has been downhill ever since. Our AC shut off the other day. Called, they were to come out late that day. Never showed. Never called. Had to call them the next day. Were to come around noon. Finally showed up late afternoon. We pay for the gold service plan for twice a year maintenance. The person had just been out in August to do that. The service person who just came said our drain line was blocked. Blew it out & put in a pan strip. About... read more
I have had the maintenance plan with Patrick's for years. I called them to advise my unit was running but not cooling. They came out the next day and advised I needed a compressor replaced which was under warranty and the refrigerant which would be $5,000.00. The technician then came back with the written estimate, it showed $3,295.00. Asked how that could be if the compressor was under warranty? They advised the warranty price for it was $2,374.00! Declined to have the work done, they still charged me the $49.00 even though... read more
Accommodating, communicate well about their arrival time (although I wish the appointment could be within a smaller window than before noon or after noon), allow me to watch them as they do their work.
Business response:
Marlene, thank you for the feedback and lovely review. We look forward to serving you again!
I was notified ahead of time what time to expect them and they were on time. The young man was very pleasant and knowledgeable. I have always had excellent service with ME Flow since I had them install my system six years ago!
Business response:
Thank you for your kind recommendation. We are honored to serve you and look forward to seeing you again. Have a great day, Sandra!
They have never disappointed me. I've used them with all the Assisted Living Communitys that I've worked as a Director. They are very considerate of the Seniors that are present and focused on resolving the issues at hand. Recently ,while out of town , they took care of an emergency situation . They impressed my on site support manager so much that he mentioned how appreciative he was for my finding M.E. Flow.
Business response:
Thank you for your time sharing your recent experience with M.E. Flow! We are proud of our team members for being respectful and caring to our customers! Have a great day, Victor!
Great service. Pleasant, knowledgeable and friendly technician. Have been with MEFlow for 3 years and have always received good service.
Business response:
Thank you for the 5-star review of the HVAC service with Evan. Have a great day, Joann!
Just good service - please. Please keep it up. They serviced my very old system and installed the new...great system and much much more energy efficient. I also had them install the UV air scrubber during Covid. My air is cleaner now as my filters don't need changing as frequently as before.
Business response:
Thank you for being a great customer and sharing your experience with M.E. Flow in Alexandria. We take great pride in customer satisfaction and will continue to deliver excellent service and quality work. Have a great day, Mark!
Advanced Air Home Services has a 4.8 star rating with 934 reviews.
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