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Ace-ford
- Car Dealers
- Woodbury, NJ
About this business
Location details
487 Mantua Pike, 487 Mantua Ave, Woodbury, NJ, 08096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Told me part was in stock on Friday, then 10 minutes later part wasn't in stock. Said part would be in on Monday. Monday came, part is backordered yeah ok.
Business response:
Thanks for reaching out to us, Tim. We would like to look into what part was ordered and resolve this matter to the best of our ability. Please reach out to Christopher Eastlack at (856) 845-6600 x120 so we can discuss this further. We value your business and hope to hear from you.
Not happy. My car which is under warranty will be going back for a third time in less than a month as my horn stopped working again. I will be calling them again about this. Last time about 2 weeks ago they forgot to set up a rental after about 2 hours I took my car back as Enterprise had nothing and neither did the dealership.
Business response:
Kelly, thank you for reaching out to us. Please contact Christopher Eastlack at (856) 845-6600 x120 for assistance moving forward. We hope to hear from you soon.
An excellent company to deal with. I love our new Escape!
Business response:
Thank you for choosing ACE Ford, enjoy your new wheels.
I always get fast, friendly service. I have leased several cars from ACE and have them serviced there, too. I would recommend them.
Business response:
Reviews like yours provide encouraging feedback. It is great to hear that we were able to go above and beyond your expectations and really help you out! Your continued trust and business is important to us. We look forward to seeing you again soon!
Never will I use this service department. I was lied to about the diagnosis charge and the time on labor charges , Mark in your service department needs a strong lesson in customer service . His manners and professional customer service skills need a serious review . Ace Ford I hope your tricking your customers cost you all repeat customers. It cost you my business.
I test drove two different SUVs, and fell in love with the Explorer. From securing the financing to detailing, everyone at ACE is top-notch! Thank you for great service!
Third new SUV this year from ACE for the Gills! Wouldn't buy from anyone else!
Business response:
Thanks Gill Family! It has been a pleasure to have you as customers since the 80s. We hope you enjoy your new rides!
Frequently asked questions about Ace-ford
How is Ace-ford rated?
Ace-ford has a 4.6 star rating with 1,224 reviews.
When is Ace-ford open?
Ace-ford is closed now. It will open at 9:00 a.m.
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