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ABC Fire and Burglar Alarm, LLC
- Security Systems
- Kenner, LA
About this business
The security industry is our passion and bringing affordable security systems and alarm monitoring back to you is our mission. We were the leader in low-cost alarm systems and were determined that all homeowners and business owners have an affordable option for security, cameras, and monitoring as well as unbeatable local service. Following Katrina, we helped rebuild and over the years grew to the largest locally owned security system company in the New Orleans metropolitan area. Our goal was always to open another local ala... read more
Location details
2200 Veterans Blvd Suite 105, Suite 105, Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely upset with *** Alarm Company located in ******, **. I have had my Home Alarm and ****************** with them for many years. Last year I had a Ring Door Bell installed. Called the company and was instructed how to replace the battery. Followed the step by step instructions by the person with *** Alarm. The tab he instructed me to change the battery broke. The person told me the Door Bell was under warranty, but I would have to pay a $95.00 service charge. My father always told be to be aware of deals. Well no... read more
Business response:
Thank you for your feedback. Monday April 8, 2024, 1:22pm, Our service department did try to assist you over the phone with steps on how to remove the doorbell camera from the backplate so you could plug it in for recharge. During the conversation, you advised our service coordinator that you broke the release tab while trying to remove the doorbell. Our service coordinator, at that point, advised you that a technician visit would be necessary to see if the doorbell could be covered under warranty. While the PART may be able... read more
New system is great! Easy to operate. Has so many great features!******* who installed the new system explained every feature that we were able to understand. He did a great job
Business response:
Thank you for trusting *** with your alarm system and allowing us to be your alarm monitoring company!
The Sales Rep *********************** was deceiveful in selling this product " the doorbell" for this Company. He said; there is no contract and you can cancel at anytime. However; demanded i sign a contract and allowed me to write that i am not under a contract agreement. He stated; even though you are not getting the alarm with us; you must still sign this form. "He and I went back and forth for at least a couple of minutes." He reassured me that i am not under contract; but i must sign this form. Now, i am dissatified wit... read more
Business response:
*** installed the doorbell 8/15/2022. Upon completion of the doorbell installation, the doorbell and recordings were in working order. On 8/16/2022, you contacted our service department for assistance because the doorbell was not recording in the areas past the front porch. After reviewing the doorbell settings and running a system check, our service coordinator explained that the doorbell was recording but needed to be revised to include a further area away from the front porch (as the recording area is 100% customizable ba... read more
ABC Fire & Burglar Alarm is a great LOCAL alarm company. Great service at an even greater price. Easy to work with. Love the quick response time.
We bought a new house and the fire and burglar alarm system had to be replaced. We had used *** to monitor the system at our other house so we knew who to call when we moved They installed the new system and a doorbell camera and taught us how to use the app to control the system. When we accidentally set off the alarm we got a response from them within about 10 or 15 seconds. They did a great job and the monitoring price is very reasonable.
Business response:
Thank you for trusting *** with your alarm system and allowing us to be your alarm monitoring company!
Great customer service!!! Many options provided for a service appointment.
Business response:
Thank you for trusting ABC with your alarm system and allowing us to be your alarm monitoring company!
Good reminders given for upcoming installation. Technician gave an accurate ETA on day of installation. Installation was thorough and technician made sure we understood how to use the system before he left.
Business response:
Thank you ****** for trusting *** with your alarm system and allowing us to be your alarm monitoring company!
We have been with ABC for approximately 10 years. We have been extremely satisfied with their response time on alarms. We have recommended them to several of our family and friends! ******
Business response:
Thank you ****** for trusting ABC with your alarm system and allowing us to be your alarm monitoring company!
As a first time home buyer ABC has been wonderful at providing me with great service and peace of mind knowing I am protected in my home. The customer service is also top notch!
Business response:
Thank you ****** for trusting *** with your alarm system and allowing us to be your alarm monitoring company!
Frequently asked questions about ABC Fire and Burglar Alarm, LLC
How is ABC Fire and Burglar Alarm, LLC rated?
ABC Fire and Burglar Alarm, LLC has a 4.9 star rating with 565 reviews.
When is ABC Fire and Burglar Alarm, LLC open?
ABC Fire and Burglar Alarm, LLC is closed now. It will open at 8:30 a.m.
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