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A1 Garage Door Service
- Home Services
- San Antonio, TX
About this business
Location details
114 N Ellison Dr Suite 406, San Antonio, TX, 78251, United States
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I asked them to do a service which they advertise for $129 which included replacing the rubber at the base or new rollers. They ended up replacing the motor and did no servicing. but had numerous extra charges. Their interest is to do as much upselling as possible and as little work. The one thing they did point out was that the springs were showing signs that they may break sometime, which they did yesterday so I could not open the door and go out.I called them and told them the springs needed to be replaced.The technician ... read more
I asked them to do a service which they advertise for $129 which included replacing the rubber at the base or new rollers. They ended up replacing the motor and did no servicing. but had numerous extra charges. Their interest is to do as much upselling as possible and as little work. The one thing they did point out was that the springs were showing signs that they may break sometime, which they did yesterday so I could not open the door and go out.I called them and told them the springs needed to be replaced.The technician ... read more
I asked them to do a service which they advertise for $129 which included replacing the rubber at the base or new rollers. They ended up replacing the motor and did no servicing. but had numerous extra charges. Their interest is to do as much upselling as possible and as little work. The one thing they did point out was that the springs were showing signs that they may break sometime, which they did yesterday so I could not open the door and go out.I called them and told them the springs needed to be replaced.The technician ... read more
Jeff did a great job working on our garage door. Satisfied customer for years now.
Business response:
Thank you so much Nat. We appreciate your business.
Jeff did a great job working on our garage door. Satisfied customer for years now.
Business response:
Thank you so much Nat. We appreciate your business.
Jeff did a great job working on our garage door. Satisfied customer for years now.
Business response:
Thank you so much Nat. We appreciate your business.
This review is in no way a reflection of the technician that performed the labor. He was extremely knowledgeable and courteous. The one star review is attributed to the fact that changing 2 torsion springs on a standard two car garage door along with changing two 7 foot cables totaled $1039.00. In a free market economy companies can charge what they wish for goods and services. I was not in a position to ask the technician to leave as work was already beginning and the door needed to be fixed.My hope is that you may be resea... read more
Business response:
We want to apologize for the subpar experience you had with us here at A1. We would be happy to discuss with you where we went wrong so we can try to correct it for you as we believe everyone deserves 5 star service. An email to contact is listed below. Thank you for your feedback.
This review is in no way a reflection of the technician that performed the labor. He was extremely knowledgeable and courteous. The one star review is attributed to the fact that changing 2 torsion springs on a standard two car garage door along with changing two 7 foot cables totaled $1039.00. In a free market economy companies can charge what they wish for goods and services. I was not in a position to ask the technician to leave as work was already beginning and the door needed to be fixed.My hope is that you may be resea... read more
Business response:
We want to apologize for the subpar experience you had with us here at A1. We would be happy to discuss with you where we went wrong so we can try to correct it for you as we believe everyone deserves 5 star service. An email to contact is listed below. Thank you for your feedback.
This review is in no way a reflection of the technician that performed the labor. He was extremely knowledgeable and courteous. The one star review is attributed to the fact that changing 2 torsion springs on a standard two car garage door along with changing two 7 foot cables totaled $1039.00. In a free market economy companies can charge what they wish for goods and services. I was not in a position to ask the technician to leave as work was already beginning and the door needed to be fixed.My hope is that you may be resea... read more
Business response:
We want to apologize for the subpar experience you had with us here at A1. We would be happy to discuss with you where we went wrong so we can try to correct it for you as we believe everyone deserves 5 star service. An email to contact is listed below. Thank you for your feedback.
Frequently asked questions about A1 Garage Door Service
How is A1 Garage Door Service rated?
A1 Garage Door Service has a 4.8 star rating with 2,330 reviews.
When is A1 Garage Door Service open?
A1 Garage Door Service is open now. It is open 24/7.
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