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A Safe Home - Fireplace Repairs

4.5

About this business

fireplace diagnostics, indoor air quality and home energy management 

Location details

7316 Catbrier Ct, Fort Worth, TX, 76137, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.588 reviews
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Amy B.'s profile image
5 years ago

Great work restoring and fixing my fireplace. Very thorough. 

Victoria H.'s profile image
Victoria H. 
5 years ago

Showed up on time and very professional 

Gale C.'s profile image
6 years ago

Great experience all around, from booking to service...top notch! Will use again if needed. 

Tobi F.'s profile image
6 years ago

Great service 

Carmen M.'s profile image
6 years ago

Very nice guys to work with. They explained everything in detail and did the job promptly for a great price. I'd recommend them 

Charles T.'s profile image
Charles T. 
6 years ago

Arrived as scheduled. Friendly service person. Thoroughly explained problem and recommended solution. Repaired gas fireplace that would not ignite by replacing a thermal safety switch. Also recommended and installed glass bead fire bed which adds to the aesthetic quality of the fireplace. 

Ken E.'s profile image
6 years ago

Scott came to my home to repair my heatilator. The problem was a very low flame. For $198, the only thing he did was to clean the pilot, which was working fine and not part of the problem. When the cleaned pilot didnt make any difference he stated that he thought the regulator might be bad and he would order a new one. Several weeks have passed and no word from Scott/Safe Home. So, I called (redacted). They came out yesterday and in 10 minutes, found an ant in the orifice, removed it and its working better than ever. Hooray ... read more

Business response:

Per customers invoice we charged a $99 diagnostic service fee. The customer was aware of this when he set up the appointment. The diagnostic service fee includes travel time to the job, diagnosing the failure, checking the system operation and advising homeowner of system needs. NO REPAIRS INCLUDED. This is noted on all invoices. We also check for any gas leaks in the fireplace along with any other gas appliance customer may have in their home. The additional $99 on the customer's invoice was for cleaning the pilot and addin... read more

Tim C.'s profile image
6 years ago

Overall great job 

Joan H.'s profile image
6 years ago

The result was awesome! 

Frequently asked questions about A Safe Home - Fireplace Repairs

How is A Safe Home - Fireplace Repairs rated?

A Safe Home - Fireplace Repairs has a 4.5 star rating with 88 reviews. 

When is A Safe Home - Fireplace Repairs open?

A Safe Home - Fireplace Repairs is closed now. It will open at 8:00 a.m. 

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