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A Safe Home - Fireplace Repairs
- Fireplace Services
- Fort Worth, TX
About this business
fireplace diagnostics, indoor air quality and home energy management
Location details
7316 Catbrier Ct, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This company charges us over $1600.00 a year ago to rebuild our 19 year old gas fireplace that kept turning off after it was running for a couple of hours, nows its doing the same thing again. I called multiple times and they wouldnt answer the phone, then I finally got a call back and they scheduled an appt which they reschedule, then they never showed up or bothered to call, its apparent they will not honor the warranty, do not use this company, they are unreliable, not trustworthy, and very unprofessional, I dont even kno... read more
This company charges us over $1600.00 a year ago to rebuild our 19 year old gas fireplace that kept turning off after it was running for a couple of hours, nows its doing the same thing again. I called multiple times and they wouldnt answer the phone, then I finally got a call back and they scheduled an appt which they reschedule, then they never showed up or bothered to call, its apparent they will not honor the warranty, do not use this company, they are unreliable, not trustworthy, and very unprofessional, I dont even kno... read more
RecommendedI would highly recommend this company, it’s been difficult to find a company in the area that services gas fireplaces, and I’m so happy we found A Safe Home. We will continue to use this company for all our gas fireplaces needs. Outstanding Customer Service, and they truly know what they’re doing, which is very comforting!
Technician tried to charge an extortionate price for repairing ignition on the gas fire, He then tried to install new sparkly stones that we never asked for, and refused to explain or breakdown the costs of the job to help me understand why it was so expensive. The Technician then became aggressive and confrontational when I asked for a breakdown and marched out of the house refusing to take the call out fee. We were very unnerved by the whole event.
I would like 5+ stars to the repairman. He was just great!
Just wish his shop vac vacuum had a filter on it, so the powder that was sucked up would of stayed in the vacuum. Once my broken leg heels I'll swifter all the walls and vacuum the furniture. This two burner new fireplace set, puts out twice the heat, fancy glass chunks reflect nicely.
Amazing customer service. Highly recommend them to others
Repaired 2 fireplaces and added gas logs to one of them. Did a great job. Very knowledgeable.
Frequently asked questions about A Safe Home - Fireplace Repairs
How is A Safe Home - Fireplace Repairs rated?
A Safe Home - Fireplace Repairs has a 4.5 star rating with 88 reviews.
When is A Safe Home - Fireplace Repairs open?
A Safe Home - Fireplace Repairs is open now. It will close at 5:00 p.m.
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