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A-1 Appliance Services Co

4.8

About this business

A-1 Appliance Service Co., Inc. offers major appliance repair services. 

Location details

1840 Amberlawn Ave, Cincinnati, OH, 45237, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.8773 reviews
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Dawn F's profile image
Dawn F 
a year ago

My first call because they always fix my appliance or are realistic if its worth replacing. I have used them for multiple appliances in to homes. 

Business response:

****,Thank you for the review and allowing us to help with your various appliance service needs over the years we appreciate you trusting us to help!Sincerely,A-1 Appliance Service Company 

Bill C's profile image
Bill C 
a year ago

I have used A-1 Applicance Services three times now. Once on our previous home and twice now in our new home on the new appliances we purchased. They are very professional and most importantly friendly. From our first encounter with the call to their office to the technician who came to make the repair. I would and will use them again for any repairs that *** come ** in our home. Just fantastic folks to work with. 

Business response:

****,Thank you for taking the time to review the service on your Bosch microwave. We appreciate the opportunity to help with this service and the other various service needs over the years.Sincerely,A-1 Appliance Service 

Joann C's profile image
Joann C 
a year ago

Called to have washer evaluated for repair. Tad called & arrived on time. He diagnosed the issue(s) & gave me cost estimate for repair. Due to the the age of the washer, I opted out of repair & chose to replace the unit. However, I would highly recommend Tad @ A-1 Appliance for any other appliance repair issues. He was efficient, pleasant, polite, & knowledgable. He patiently answered my multitude of questions. 

Business response:

*****,Thank you for allowing us to help with your washer and refrigerator service needs. We appreciate the opportunity to have been able to help and you trusting us with the different issues.Sincerely,A-1 Appliance Service 

Brian B's profile image
Brian B 
2 years ago

Doug was not just on time for our appointment, he was 10 minutes early. In addition he listen to our descriptions and questions regarding a new Bosch dishwasher. Doug knew how the dishwasher was designed to work and knew exactly how to set it for optimum performance. In addition Doug offered many helpful tips and experiences that I know will be beneficial for using the dishwasher and our laundry appliances as well. Don't hesitate to use this company and ask for Doug. He is a no BS guy who knows his business and the products ... read more

John S's profile image
John S 
3 years ago

A -1 technician Travis diagnosed *****Dryer issue very quickly and solved in less than an hour. Previously had Loews approved service company out 3 times with no resolution. Was very timely as well - arriving on time. 

REF's profile image
3 years ago

We have recently had A-1 Appliance service technician Andrew S***** provide service to our **Cafe duel fuel double oven range and our ******refrigerator. He quickly and effectively diagnosed and repaired range issue(s) and did the same for our ****** refrigerator. We purchased the refigerator from **** Appliance approximately 5 years ago. It presented problems from the onset. we had a ****Appliance technician come out at least three times. problems were not resolved. That changed when we had Andrew S***** come out from A-1 A... read more

Pupalevski Jim's profile image
Pupalevski Jim 
3 years ago

We are disappointed:Our Frigdaire Gallery refrigerator failed 1 month post warranty. (Frigidaire agreed to repairs as in a warrantee). 1. A diagnostic service person sent via Frigidaire identified that the problem required compressor replacement. That company forwarded the actual repair request to A****. A-1 sent a service person who only came to, yet again, diagnose the problem, no repair.3. After a 2 week turn around time for part delivery; the same A-1 repair person implemented a compressor install.4. After 3 days the com... read more

Business response:

***,We at A-1 Appliance Service are truly sorry to hear of the troubles you have had with your refrigerator. We are unsure why you feel it is necessary to give us a poor review of the service when we have done everything we can to help, in the scope of our knowledge. The points you have made in your review are not exactly what we have documented on our end. 1)The first company did not have a qualified repair tech, that is why they did not repair it. There is no way we can trust a diagnosis from someone who is not qualified o... read more

Paul H's profile image
Paul H 
4 years ago

They were recommended to me by the store that sold me my upright freezer - Great service and on time - fixed the problem must say I will recommend them to family and friends - I was impressed. 

Joseph B.'s profile image
Joseph B. 
6 years ago

These are undoubtedly the very BEST service people we've ever used!! They are incredibly Honest & continue to work until the problem is solved. Recently we had a problem that entailed their making numerous trips to repair our refrigerator. I have used others, but "these guys" are the very BEST. Put their number in your phone & you will be taken care of when problems arise. We are in our in our seventies & live in Fairfield. Give Jerry, Andrew, Todd, Christie & the others a call and you will not regret it. Thanks 

Frequently asked questions about A-1 Appliance Services Co

How is A-1 Appliance Services Co rated?

A-1 Appliance Services Co has a 4.8 star rating with 773 reviews. 

When is A-1 Appliance Services Co open?

A-1 Appliance Services Co is open now. It will close at 5:00 p.m.  

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