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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Fantastic I’m a first time car buyer and had horrible anxiety about this whole process. Joseph Hall was our sales guy and let me just say wow. He was amazing, he took his time, very knowledgeable about the cars and made the experience way less stressful. I drove off the lot in a brand new car. I’m very happy with the customer service and if I need another vehicle Joseph is the guy I’ll go to.
Great Job As a new resident of Scottsdale I was somewhat wary of the quality of service I might get at my "new" dealership for service. I was quickly impressed and grateful for excellent service, speed and communication. Great dealership!
FAB all around experience! My 3rd car I have leased here & it always seems to just get better each time I am here. Its always been easy with very friendly & helpful people, but this time was especially so~ My salesman, Bobby Gentile was wonderful, easy going, very attentive & informative w info, a great fellow. In addition, Ricardo Garcia in the Service Dept is also amazing, just a great disposition. I really like this dealership, I always feel welcome & comfortable, I highly recommend, you won't be disappointed or stressed.
Business response:
Thank you for taking the time to leave this review! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
amazing experience everyone was super friendly and attentive to my needs. Jon was a terrific salesman and took the time to explain the sales contract and all the goodies in my car. Ian Parker was also great and a pleasure to work with. They are both assets to the company. Will def refer all my family and friend to you guys!
Business response:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Absolutely terrific! Had a wonderful experience. Everything was great.will recommend to my friends. There quick and make it so easy. The staff is so nice and friendly.
Business response:
Thank you for the great review, Missi. Please come visit us if you need anything else, be it service or sales. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Love this dealership!, Fantastic service. Norm was wonderful and he made the service easy and stress free. I work nearby and they dropped me off at work and picked me up when my car was ready. I was contacted the next day to see how my experience was with the dealership....who does that now days? This is the second time I’ve dealt with this dealership and I would highly recommend them.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
regular service Good device ,fair pricing 😊 I have all my cars serviced here and in the future I'll probably bye another Hyundai at the same dealership as well, what can I tell,besides they me happy..
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Radio and back-up system problem. I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly when I start the car and put in reverse. I have been able to get the system to work by pushing the blue link button on and than immediately off. This is not a good way to keep the system working. I would like this to be resolved. I love this car and want to keep it. Sincerely, Bea Whisenand
Business response:
Bea, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Best dealership & best dealing Mr. Tony Wahl did a great job in explaining all the features/specs of particular Trim level, he was really polite & kind in his dealing. Even the person who took care of the paperwork /docs was really professional and explained us everything really well.
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 7:00 a.m.
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