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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
cruise control problem Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service writer at Chapman did not believe I even had a problem. I asked for a loaner car at Chapman Hyundai and was told no . Earnhardt Hyundai offered me a loaner car. No comparison between service departments, Chapman F-, Earnhardt A+
Perfect! Everyone was so amazing as soon as we walked in the door. Went in with no clue what I wanted, so genuine and helpful in finding the perfect car for me!
Ricardo is top notch! If you're looking for an amazing service advisor, Ricardo is your guy. He's very nice, has excellent communication, and is a problem solver. His work ethic is excellent, and he's honest. He's the only one I prefer to see!
Business response:
Ricardo's awesome and we're so glad he takes care of you and your vehicle. Thanks for stopping by and we'll see you at your next service visit! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
So frustrated Never have we been treated so poorly at a car dealership. We showed up twice today with the intention of purchasing a car. The first time we were told someone would be right out to help us. After 20 minutes we went inside where no one acknowledged our presence. We lingered for a bit thinking someone would eventually help us. Nope! We went back later in the day where it felt like we were interrupting a social chat among the employees. We were told they closed at 6, but on the website it said they would take test... read more
Business response:
This is not how we treat our customers. You should have been greeted immediately and we'll be using this as a learning opportunity, so we can make sure this never happens again. Should you like to discuss this further, please contact me. I'm always here to help. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Positive experience ! Sales rep, Ibraham and sales manager Bob, and Darrin in finance made this the best experience we have had at a car dealership. Very good to work with.
Fantastic I’m a first time car buyer and had horrible anxiety about this whole process. Joseph Hall was our sales guy and let me just say wow. He was amazing, he took his time, very knowledgeable about the cars and made the experience way less stressful. I drove off the lot in a brand new car. I’m very happy with the customer service and if I need another vehicle Joseph is the guy I’ll go to.
Great Job As a new resident of Scottsdale I was somewhat wary of the quality of service I might get at my "new" dealership for service. I was quickly impressed and grateful for excellent service, speed and communication. Great dealership!
FAB all around experience! My 3rd car I have leased here & it always seems to just get better each time I am here. Its always been easy with very friendly & helpful people, but this time was especially so~ My salesman, Bobby Gentile was wonderful, easy going, very attentive & informative w info, a great fellow. In addition, Ricardo Garcia in the Service Dept is also amazing, just a great disposition. I really like this dealership, I always feel welcome & comfortable, I highly recommend, you won't be disappointed or stressed.
Business response:
Thank you for taking the time to leave this review! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
amazing experience everyone was super friendly and attentive to my needs. Jon was a terrific salesman and took the time to explain the sales contract and all the goodies in my car. Ian Parker was also great and a pleasure to work with. They are both assets to the company. Will def refer all my family and friend to you guys!
Business response:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,340 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 8:00 p.m.
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