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1 Stop Auto

4.4

About this business

Do you remember a time when customer service was everything? When a company considered only the highest level of care and courtesy as acceptable? Well that's still how we operate. We've been serving Hampton Roads for over 15 years. We're a family owned business that takes pride in carefully selecting and servicing each pre-loved automobile in our inventory. Whether you're just commuting to work or taking a cross country trip, we want to make sure you and your family are safe and happy along every journey. When you drive away... read more

Location details

6440 E Virginia Beach Blvd, Norfolk, VA, 23502, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.4475 reviews
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Sankaski De Mayo's profile image
Sankaski De Mayo 
recommend  Recommended
4 years ago

Buying my vehicle from 1 STOP AUTO was one of the best decisions I’ve ever done. They were really nice and professional. They went all out to help me get my vehicle with no issues. The manager Mr Steve is an awesome man who took his time to help me kindly and I was absolutely pleased with satisfaction. Highly recommended for anyone looking to buying a reliable vehicle with great customer service. 

Fabian Wooten's profile image
Fabian Wooten 
recommend  Recommended
4 years ago

One stop auto is an absolutely amazing dealership. I have now purchased my third vehicle from them and the customer service is world class. Mrs. Charisma was awesome and so was the Owner in getting us approved for our new purchase. They have a lifetime customer in me. Thank you 1 stop auto!!! 

AnneMarie Woods's profile image
AnneMarie Woods 
recommend  Recommended
4 years ago

AMAZING! Great service, great people. Dylan was the nicest when selling me my car and the owner Steve has been nothing but helpful and kind. I highly recommend you check them out, you won't be disappointed! 

Ron Russell's profile image
Ron Russell 
recommend  Recommended
4 years ago

Great experience! Dylan was awesome! Knowledgeable and very helpful and a joy to be with! 

Marquita Smallwood's profile image
Marquita Smallwood 
4 years ago

If I can give them a negative star I would. They are the worst especially the sale rep Chrisma. I went to get a car. Got approved. Signed the agreement and drove off with the car. 24 hours later they said I need to bring the car back because the bank didn’t approve it because after I left the wanted raise the interest rate so they can make a profit. Now I have no car and they didn’t give me my down payment back. Never will I do Business with this company ever again!!! 

Stephanie Conran's profile image
Stephanie Conran 
recommend  Recommended
4 years ago

How many times can I recommend 1 Stop Auto... not enough! We went car shopping on a Saturday morning and although this wasn’t our first stop I wish it was. We looked around and Ken came out, introduced himself and there was no “hassle” as some people call it. He was there to answer any questions we had and most importantly in a way we could understand, from car features to pricing. He was so patient when my insurance company took a while and made sure I was 100% happy and confident with the purchase I was making which meant ... read more

Jason Jarvis's profile image
Jason Jarvis 
recommend  Recommended
4 years ago

Nothing but positive things to say about this place very helpful and knowledgeable staff. Me and my wife were looking for a replacement Vehicle after someone totaled her jeep commander we went to 6 other dealerships before going to 1 Stop Auto none of them were nearly as good as them we found the deal we wanted and it was an easy Process we walked out with a gorgeous town and country with a great deal. I'm eying a newer Grand Cherokee next I will Definitely be going back. 

Jayme Kipserem's profile image
Jayme Kipserem 
recommend  Recommended
5 years ago

About 2 weeks ago I walked to 1stop auto looking for a car and ended up with a 2004 Subaru Legacy ... Mr Robert Was my salesman and he helped me in each step of the way he was very knowledgeable and relaxed by nature . I never felt rushed even a single bit . Once I made my decision on a car the purchasing process was quick and effortless. My next purchase will be at 1 Stop Auto and so should yours I’m Very happy about my choice . Special thanks to Mr Robert he’s the man to go and I recommend 100% 

Hector Munguia's profile image
Hector Munguia 
recommend  Recommended
5 years ago

Steve the owner happened to be my salesman (humbly). He didn’t boast about it up front. It was more of “by the way I happen to be the owner” He was extremely helpful being that I just moved here that same day from california. I like that they let you take the car on your own for the test. Great service and automatic military discount made so that I didn’t haggle with price. It’s tough times for small privately owned companies if I payed a little more then I could’ve I’m fine with it because this is a you want to do business ... read more

Frequently asked questions about 1 Stop Auto

How is 1 Stop Auto rated?

1 Stop Auto has a 4.4 star rating with 475 reviews. 

When is 1 Stop Auto open?

1 Stop Auto is closed now. It will open at 10:00 a.m. 

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