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Zerorez Spokane
- Carpet Cleaning
- Spokane Valley, WA
About this business
Zerorez is the original Residue Free carpet cleaning company. Their cleaning process is patented so no one else can clean the way they do. The process creates a Powered Water that cleans as good or better than a soap, but it leaves no nasty residue behind. The Zerorez system is proven to be the most effective process for carpet cleaning. The system can also clean your tile and grout, drapes, upholstery, area rugs, autos, RV's, dryer vents and air ducts.
Location details
13110 E Indiana Ave a, # A, Spokane Valley, WA, 99216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This company is in serious need of real estimators. They gave us a phone estimate for 3 rooms + 2 bedrooms + hallway. The tech came out and said the 3 rooms only covered the dining room and living room because the living room was 225sq ft and 200 was the limit. He then tried to add $100 per room for stain removal and a few other items. If we'd had used them, it would have cost about 40 to 45% of what a whole new carpet would cost. I asked them to leave. After they left I called the local number and talked to a person about w... read more
This business is overpriced and dishonest. They quoted me one price over the phone ($375), but when the tech showed up for the appointment he stated that the overall price would be almost $1400. After I nearly sent him away, he agreed to do the work for the original price quoted. It took him a little over an hour to supposedly clean carpet in 4 rooms plus a staircase. (That is how long it usually takes me to vacuum the house as the rioms are on the larger size). Please take your business elsewhere, do not trust these people
Zerorez is overpriced and does lousy work. Would not use them again. They charged $625 to clean carpet in 4 bedrooms and stairs. They had to go back to property 4-5 times due to the carpet being dirty. They demanded **** in addition to the $625 to extract cat urine in the carpet. They were sent back to clean a closed twice since it still smells like cat urine and dead fish. I want a partial refund and the closest that still smells to be cleaned properly. I would never consider using them again. Customer service is extremely ... read more
RecommendedProfessional friendly most of all excellent explanations of cleaning procedures
Business response:
Thank you for your business and feedback!!
Business response:
We are sorry for your experience, we have a 30 day guarantee on all our services and we would welcome the opportunity to come out again at no charge and do a complete re-service for you. The name on your post is not in our database so if you give us a call we can help you set this up. Thank you.
This is the second time in a year we’ve used Zerorez. From scheduling our appointment, to the consistent communication in regard to our appointment to the Technicians ( thanks Travis ), the customer service has been top notch. We have been extremely happy with the service we’ve received and will gladly schedule a cleaning again when the time comes. We highly recommend this company to anyone that may need this service. Cheers, Mike & Cami Tappe’
Business response:
Thank you for your business and feedback!!
Friendly helpful folks! Carpet looks great!
Business response:
Thank you for your business and feedback!!
Don from Zerorez came to our house to clean our carpets. He did a great job! He was friendly and professional. For safety during these crazy times he wore a face mask. He also wore booties on his shoes to help keep things clean. He got it done in a short time span and we so appreciated his hard work and friendliness. The kids extra loved that he gave them stickers too.
Rob Ellis our Zerorez technician did an excellent job on our air duct and furnace duct cleaning today. He was articulate in explaining what he was doing through every step of the process. We highly recommend his service as a Zerorez technician.
Business response:
Thank you Clint for your business and great feedback!!
Frequently asked questions about Zerorez Spokane
How is Zerorez Spokane rated?
Zerorez Spokane has a 4.8 star rating with 7,896 reviews.
When is Zerorez Spokane open?
Zerorez Spokane is open now. It will close at 6:00 p.m.
Need help? Contact us.
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