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Zenith Security

4.4

About this business

Zenith Security was founded in 2009 in order to provide customers with an integrity-based security organization that can be trusted and counted on to provide confidence and security for when it is needed most. We are a locally owned company here in Boise. Your family has its own unique security requirements - pets, children, seniors, someone physically challenged - so Monitronics works with you and your Authorized Dealer to assess your individual living environment - then give you the exact home security alarm system your fa... read more

Location details

9175 W State St, Garden City, ID, 83714, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4233 reviews
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Louise A Murphy Webb's profile image
Louise A Murphy Webb 
5 years ago

Buyer beware. Very sorry now that I signed up with this company. How I heard about them was at a Home Show. I signed up at Yakima Wa Home Show. I regret this decision because they had all this signage about the best rated company. They are awful to deal with. I have called them and made appointments for trouble shooting. A person named oscar told me he would be sending me a new battery for my new equipment 2 months old. Was told I would receive next day. Day 4 no battery. So since Iam not being taken care of call Arlo and tr... read more

Vickie Emfinger's profile image
Vickie Emfinger 
6 years ago

Best experience, great customer service 

Adam Hampton's profile image
Adam Hampton 
6 years ago
Paige Downing's profile image
Paige Downing 
6 years ago

Not only did they handle the installation and set up super amazingly, Darren walked us through the entire thing before leaving. We had some issues with our dead bolt/key pad. They had someone out right away, replaced it and made sure it worked properly. Big thanks to Thomas for coming tonight and fixing our door. And thanks again to Darren and Oscar both. Great company. 

Michael Kofford's profile image
Michael Kofford 
6 years ago

Customer service is horrible. The only person that answers the phone is the poor tech no sales or customer reps. I was promised good customer service I'm not getting it 

Micheal Roth's profile image
Micheal Roth 
6 years ago

not lying to customers about how the system works during sales pitch. The system does not work as described in contract either. and when flaws arise dont force your customers to stick with you just because they signed for term agreement, because you never held up to your end of the contract. get rid of carlos as well, very poor customer interaction abilities. 

Adam Jenkins's profile image
Adam Jenkins 
6 years ago

hey Carlos from cheyenne wy stopped back by and explained everything very professional very nice. we'll give him a call when we're ready to get a security system. 

BreaAnna Hilleshiem's profile image
BreaAnna Hilleshiem 
6 years ago

I’m very impressed with the customer service I received last night! Carlos and Cam both worked on installing the security system to my household. They answered all my questions and made sure I was comfortable with using the system before they left. I will definitely be recommending Zenith to my friends and family. You guys were awesome! 

Courtney Sorrell's profile image
Courtney Sorrell 
6 years ago

They go above and beyond to help and make sure we are getting the most out of our system. 

Frequently asked questions about Zenith Security

How is Zenith Security rated?

Zenith Security has a 4.4 star rating with 233 reviews. 

When is Zenith Security open?

Zenith Security is closed now. It will open on Monday at 9:00 a.m. 

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