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Zeigler Chrysler Dodge Jeep Ram of Downers Grove

3.2

About this business

Zeigler Chrysler Dodge Jeep Ram of Downers Grove has stood for 

Location details

2311 Ogden Ave, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.2596 reviews
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Taylor Sullivan's profile image
Taylor Sullivan 
recommend  Recommended
5 years ago

Ashley Storto was awesome! So friendly and cared what I was looking for. She tried and succeeded to work in my budget. Highly recommend coming here especially to have Ashley as your saleswoman! 😊 

Business response:

Thank you for the wonderful comments! We are glad Ashley was able to assist you. We look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C. 

Karrie Kajdi Diaz's profile image
Karrie Kajdi Diaz 
recommend  Recommended
5 years ago

Friendly service. Estimated wait time was right on schedule. When it was decided that my car was going to stay for service, Paul, my service writer walked me to the car in Service to get things out that I needed. Then he and the technician walked me under the car on the lift and explained to me what was wrong, and SHOWED me (even allowed me to take pictures!). I was blown away with that extra step that they both took. The dealership is NOT the closest to my home, but because of service like that, I make the extra drive. Than... read more

Business response:

Karrie, Thank you for the wonderful comments! We appreciate your business and we are glad Paul was able to assist you. We look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C. 

Karrissa Holous's profile image
Karrissa Holous 
recommend  Recommended
5 years ago

The first time at this dealership I had a bad experience. I then against my better judgement I decided to use them again and all I can say is I will always use them. I don’t know what they did but their customer service is now on point, service department now treats your vehicle like their own. I really like talking to them about any concerns that I may have and they always make sure now that my concerns are taken care of. Thank you very much Zeigler!!! 

Business response:

Karrissa, Thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove for your Service! We appreciate the kind words and we look forward to seeing you again! Sincerely, Amanda C. 

Lenny Seivwright's profile image
Lenny Seivwright 
recommend  Recommended
5 years ago

Great service and friendly people 

Business response:

Thank you Lenny! 

Brock Smith's profile image
Brock Smith 
5 years ago

PLEASE SHARE!! This might be the most disgusting dealership I've ever seen. My mom bought a 4x4 Jeep Grand Cherokee. It turns out not only was it an illegal sale but the vehicle itself was not four-wheel drive despite having paperwork and a glued on 4x4 decal saying so. When the issue was discussed at an alternate dealership they were appalled and literally said this is one of the “shadiest” deals they have ever seen. Insane, corrupt and just unbelievable this is how their business operates. They are the reason why people ha... read more

Maureen Bentley Jones's profile image
Maureen Bentley Jones 
5 years ago

My 3.4 year old car has 36,000 miles on it and is JUST out of warranty. I brought it in June , under warranty, to have a broken turn signal fixed and they could not replicate the problem. When I brought it in yesterday, warranty expired, they miraculously could replicate the problem and would fix it for $150!!! And told me my radiator was leaking and would cost $1000 to fix! Guess what...it’s not leaking at all! Not a drop. They are a bunch of scam artists and I will never bring a car back to them. 

Business response:

Maureen, I apologize that you are unhappy with your experience. I cannot seem to locate your information in our system. Is there another name under the vehicle so I can research? Sincerely, Amanda C. 

Keisha Willingham's profile image
Keisha Willingham 
5 years ago

I dont believe when you question the service manager regarding the fine print on a coupon without hearing your concerns or explaining their response should ever be "The Answer is No" such a rude response 

Business response:

Keisha, I apologize for the miscommunication. I have passed your concerns to our Manager to ensure this will not happen again. -Amanda C. 

Kayla Steigelmann's profile image
Kayla Steigelmann 
recommend  Recommended
5 years ago

They are fast and smooth. Everyone is really nice and professional! 

Business response:

Thank you for the recommendation! Sincerely, Amanda C. 

Donna McCarrell's profile image
Donna McCarrell 
recommend  Recommended
5 years ago

the service department went above and beyond to take care of me. they tried to fix my radio as best as they could without me having an appointment for that specialty work. when they were not successful they went the next step to replace my radio. very happy with the service provided. 

Business response:

Thank you Donna for the wonderful comments! We appreciate you business and we look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C. 

Frequently asked questions about Zeigler Chrysler Dodge Jeep Ram of Downers Grove

How is Zeigler Chrysler Dodge Jeep Ram of Downers Grove rated?

Zeigler Chrysler Dodge Jeep Ram of Downers Grove has a 3.2 star rating with 596 reviews. 

When is Zeigler Chrysler Dodge Jeep Ram of Downers Grove open?

Zeigler Chrysler Dodge Jeep Ram of Downers Grove is closed now. It will open at 9:00 a.m. 

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