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Zaxby's

4.1

About this business

Location details

4201 W Hillsborough Ave, Tampa, FL, 33614, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,785 reviews
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Joel Black's profile image
Joel Black 
recommend  Recommended
5 years ago

Wanted to try something that I could not get at home and I wasn’t disappointed. Good food and lots of it! 

Business response:

Joel, thank you for your wonderful review! We look forward to serving you again very soon! 

Jeff Howard's profile image
Jeff Howard 
5 years ago

the customer service from the guy behind the counter very rude and not helpful at all 

Business response:

Jeff, we're sad to hear your experience was anything less than wonderful. This is not the quality of service we pride ourselves on giving our guests and we'd love to try and make it up to you. Please email dd@fnch.co and reference this review! 

Doug Metcalfe's profile image
Doug Metcalfe 
5 years ago

Their ordering system for drive through doesn’t allow you to see the menus. When I talked to the workers about they rolled their eyes and then just told me good day. Almost didn’t order but had to get lunch for family. Won’t be back. Going to Other location instead. 

Business response:

Thank you for your review! We are sorry to hear of your less than excellent experience, and appreciate you bringing this to our attention so that we can improve. We would love to make this right, please direct message us. We hope to serve you again very soon! 

Brooke McDonald's profile image
Brooke McDonald 
5 years ago

Waited for 15 min for food. Called and asked them how much longer. The man who I spoke with had no idea where i was even parked to bring my food out and then hung up on me. Lady with red hair that brought my food out had an attitude as well. Very bad service to have Drive thru operating only. Not customer friendly at all. 

Cee Dubb's profile image
Cee Dubb 
5 years ago

Is there a reason this place would randomly close at 7pm on a Thursday? This is the second time I have come to this location and they have closed early. the other time was a year or so back and they were closed an hour early. 

Crystal Williams's profile image
Crystal Williams 
5 years ago

Is there a reason this place would randomly close at 7pm on a Thursday? This is the second time I have come to this location and they have closed early. the other time was a year or so back and they were closed an hour early. 

Elaine Turk-Reynolds's profile image
Elaine Turk-Reynolds 
5 years ago

it is surprising that everyone in the restaurant is working on 1 order at a time and the wait in the drive thru is extremely long. 

Marilyn Arredondo's profile image
Marilyn Arredondo 
5 years ago

Just grabbed a salad for lunch. Got back to office to see that they gave me the wrong salad. (The girl even repeated back the correct one when ordering) After picking all the stuff off that I didn’t want I see that half the lettuce is brown. I would rather them say they don’t have fresh ingredients than serve old food. 

Tyler Brust's profile image
Tyler Brust 
5 years ago

Employees need attitude adjustments! 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 4.1 star rating with 1,785 reviews. 

When is Zaxby's open?

Zaxby's is open now. It will close at 6:00 p.m.  

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